Le Nail Salon — Local services in Brookhaven

First of all, I should have read the recent reviews. Was looking for a nail salon closer to home, saw this one had 4 stars and thought I found a good one! Came in for a pedicure and an acrylic full set. First off, the foot massage was nice. There were little flaws in the gel pedicure though, and the woman doing my pedicure kept forgetting not to use the clippers on my cuticles but overall it was just okay. I had my nails done previously (not by them, and it was acrylic powder on my natural nails) when I went in, so in the removal, my nail tech used an acrylic nail, shoved it under the existing acrylic, and pried it off. I asked him is this normal, and he said yeah, it’s faster. Well. It hurt a lot. And I audibly said “Ow” and winced to the point he would apologize, skip it, go to the next nail, then go back and try again. He got them all off quickly but left my nails roughed up, there were white spots and marks leftover. And my nail was bending way more than it should be. That was when I asked if he could soak off the other hand, and then he did. And besides that, as he was dusting off my first hand, the little brush he was using kept scratching me, as if the metal ridge around the handle was misshapen or something. He laid the acrylic powder down on both hands, but by then I was too uncomfortable to continue, so I asked someone who I assumed was the manager or the lead manicurist or something if I could end the appointment here. I was fine with paying for the pedicure, but the removal was painful, and the set wasn’t completed. When I told him that the tech took the nail and ripped the old acrylic off with it, he actually countered and said that that was normal and they do it all the time. I told him you’re never supposed to just rip the nail off (like are you serious?) and he said they do it all the time. He said he took $35 off. More should have been taken off, but I digress. I’m sure the work done there is good, and a lot of the clients that were there seemed content, so I thought my experience would be positive. It sucks that it wasn’t. I usually go to Polished Luxury in Brookhaven, and that’s exactly where I went and Lin fixed...

Hands down the best nail salon in the area — and I’ve tried pretty much all of them! I’ve been coming here for roughly a year for my SNS and regular pedicures. I’ve probably come around 2x a month, every month, for the last year. I’ve never had a single issue with the quality of service, nor the experience.

Lee does a phenomenal job with my SNS. I’m very particular (borderline difficult, honestly) above color and shape and he never gets impatient with me no matter how many times I ask him to change or fix something — though after several visits, he knows exactly what I like and does a near-flawless job! On the occasion I call to get them done in a pinch and he’s not there, Brenda and others have done them and do an equally great job. I’ve never asked for someone specific for a pedicure, but they’ve all always been wonderful.

I always call to make an appointment, and Lee is always honest with me about when he can and can’t see me. I’ve never waited more than maybe 5 minutes past my arrival / appointment time to get started. In addition to the quality of services, I appreciate and respect that they have occasionally had to turn away a walk-in when they can’t take someone, and are always upfront and honest about the wait time. With a nail salon on every corner, most nail salons I’ve been to just allow people to keep walking in as not wanting to turn down business, and sometimes set unrealistic for wait times and I’ve watched customers leave frustrated as a result. Not here! They do a great job accommodating as many customers as possible without rushing anyone or jeopardizing the quality of the service or experience.

Highly, highly recommend over truly any nail salon...

Update 4/2025: Still # 1! I really haven't found any place that's clean, nice staff & considerate! I don't get there as often as I used to but they still remember me and that makes me happy.

Update 10/2024: Still my #1!

Update 5/2024: I think this will always be my go-to nail salon. I just always feel comfortable here. They have made major changes and have added a spa area. I saw a list of services. I wish it were more options for the spa without hair washing. I have a specific salon for my hair needs. Otherwise, I would probably give the spa portion a try.

Update 10/2023: I still love this place. The staff has changed a little, but I still really like everyone I've encountered. This will always be my 1st choice for my nails.

I have been getting my nails done here off and on for several years. Most recently, I've been coming here for several months consistently. I love the staff and the environment is comfortable! There's a ton of color choices, and they can match most colors between gel and...