Look out people, went there Saturday and then nicest young lady named Suzette got me signed in immediately and cutting my hair the entire time I was there I enjoyed her cutting my hair so much we were just laughing the whole time, she did a good job and was very very professional. However once I got up out of The barbers chair, I took a glance to the left and that employee that was cutting a customer's hair had her back turned to her and looking straight at me stating out loud GOODBYE and again out loud she basically hollers again GOODBYE like she was throwing me out the front door? I asked Suzette what was up with that and it's kind and professional as Suzette was she said I don't know about that time the manager stepped in between a conversation so I asked her I said why did she do that,that was so rude, and the manager tells me oh she didn't mean anything by that I still disagreed in my mind because I know rude when I see rude, about that time one of my neighbors in the first chair behind the register turned around and said hi Mike I said well hi so I still told Suzette thank you very much and tipped her $10. So I was walking towards HEB and thought to myself you know if she's rude enough to turn around and stop cutting someone's hair that she had her back to because it was more important to holler at me I thought I would call back over and ask her name Suzette answer the phone and the next thing I know the managers interrupting the phone call picking up the other line,, I couldn't understand what she was saying other than well you have a blessed day and hung up on me? I've never been so offended and embarrassed by an employee hollering and insinuating that I get out, but the person I really felt sorry for was the person's hair that the smart aleck girl was cutting . I've been a customer of Great clips for over 10 years and I have never ever seen this type of behavior. It's really sad that the girl had such a terrible attitude at work that she completely neglected the customer she was supposed to be taking care of, Suzette was great, but One bad Apple does spoil the whole bunch mismanager and your employee needs to control her big mouth and behavior be careful people. Go to...
Read moreWent here yesterday because they had previously done an amazing job with my husband's hair and (since I have a special event tonight) I wanted to give them more of my business. So, I go in there and tell them that I need a comb out and a deep condition. Now, admittedly, my hair was really matted and tangled but it was not "impossible" to deal with. I just needed help was all. But the first lady wanted to see it, so I took my scarf off and immediately she acted like they couldn't do it. She then called another stylist who proceeded to pick through my hair (in front of a bunch of waiting customers) and proceeded to tell me that they would have to cut my hair and that even if they could comb it out, a deep condition wouldn't help "my type of hair". And they both wouldn't stop emphasizing how "bad" it was. I have never been so humiliated! I left crying and went to someone I knew in Houston (I was originally trying to AVOID going so far out of town) and I not only got it COMPLETELY comb out without any cutting, I also got it deep conditioned like I wanted. Clearly, these women weren't talented enough to do the job or they just didn't want to take the time to do it, either way, it was a...
Read moreI recently had the pleasure of visiting the Great Clips Tejas Studio, and I can confidently say it was one of the best hair salon experiences I've ever had! From the moment I walked in, the atmosphere was inviting and stylish and immediately set the tone for a great visit. The receptionist greeted me warmly and made sure I was comfortable while I waited. Pro tip: always sign in online for a smaller wait time. My stylist, Valerie, was a true artist. She took the time to listen to my preferences and offered insightful suggestions that perfectly matched my hair and profile. Valerie’s skill with the scissors was exceptional. The cut was precise and flattering. She also shared some valuable tips on how to maintain the style and recommended products that would work best for my hair type. In addition to the fantastic service, the pricing was reasonable for the high quality provided. Great Clips Tejas Studio is a place where you feel valued as a client. If you’re looking for a top-tier haircut and a great salon experience, Great Clips Tejas Studio is definitely worth a visit. I left feeling refreshed and thrilled with my new look. Highly...
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