Best Buy Warehouse — Local services in Buford

Disrespectful , somewhat acting angry, here are the security prima ballerinas for you. You will be waiting not for but in front of the assigned door as they want to cut the seal themself as if security ballerinas at the front gate couldn't do it themselves simplifying the process...can't see from truck if they already opened up the door and ready to cut the seal, am I supposed to wait outside in the back of the trailer couple of hours or is someone going to come outside and let me know what s next?? My appointment had to be rescheduled to drop off 5 pallets.

They are quite inconsiderate of other people's time, work and life. Drove here over 1000 miles, got late for appointment over an hour or so with only 5 pallets, but these people aren't people, these inflexible robots wouldn't receive the load.

Thanks for not taking those few pallets immediately, waisting my time, making me lose income and screwing my work history.

Is it hard to understand that Trucks aren't helicopters? And NO, they aren't airplanes either! Next time please take your goods off of my trailer, goods made by slaves , delivered by sweatshops on wheels to your distribution...

Gave it 3 stars for 2 reasons... One it was convenient to be able to pick up the purchase at a local wharehouse vs. Waiting for shipping and 2 a nice employee that was his 2nd day on the job and took pitty on the fact that we were burning up waiting outside for someone to bring us our item. I really hope he is commended for his customer service skills... Because it is obvious it is a rare find on this location. Now... The reason why i did not give it 5 stars is because the entire process took too long. First the door for will call is very hard to find, second it took about 10 min to get someone to see my paper and another 10 to direct us to the actual pick up location. Third... We were told 5 to 10 min to have someone giving us the item and it took them 30min after lots of knocking on the rolling door and picking thru the window and seeing multiple employees passing and no one paid attention... Even the guard noticed that they took forever... Again... I hope they commend the employee because he demonstrated great customer...

If 0 stars was an option I would give it that at best. This place will be getting a law suit. They are rude, RACIST, and unprofessional. They did not accept my load due to "not having a tag" when I have the tag on the trailer and have pictures for proof... Then they changed the story to not having a trailer number. The trailer number is stated on the registration, they would not "accept" it. They broke my trailer seal, and put a new one on written in PEN!!! Not even typed professionally!!! As I was waiting for dispatch to give me instructions on what the next steps are to fix the issue, they called the police to have me escorted out of the parameters. We will be contacting a lawyer. The employees need serious re evaluation. DO NOT COME HERE!!!!!! As the supervisor to this warehouse I would be absolutely ashamed to be a part of a company like this with employees who act this way. For all of the people disappointed and angry with this place.... matters will be addressed and taken into action after what I experienced....