Pizza Hut — Restaurant in Buford

I highly recommend not using this location. The woman seating the guest in the dining room is rude and unprofessional. If I’m not mistaken, she is a manager here. The food is decent but service is piss poor. This is so unfortunate because I’ve never had a bad experience at a Pizza Hut previously. I don’t if she was having a bad day or what the issue was but if a previous customer upset you or you’re having personal issues, you do not allow that to carry over. It’s called having a goldfish mindset which all customer service professionals are taught in some form or fashion. Had I instantly reacted to how she treated my boyfriend and myself, I would have been looked at as the problem. She also sat at the booth behind us gossiping with some friends that were also dining after we had been seated for almost 20 minutes without her even at least taking our drink order. Then came to our table stating she’s doing the job of 5 people which I would’ve been more sympathetic to had that actually...

This is one of the worst restaurants I've ever visited. There are at least nine people working. There are only two tables seated and the staff is in chaos. The salad bar has not been refreshed, there's a dirty, table and the phone is ringing without anyone answering. The staff seems to be young H.S. kids which is fine but the management team is definitely lacking. It seems as if no one is leading and managing the staff. I've stopped coming here years ago because of the same issues mentioned, lack of proficient management, but my son is home on leave from the service and this is what he wanted. To add, I called my order in and the answering service out of Memphis took the order. I stated to them a few times, the Buford Ga location. Of course they sent the order to the wrong location so after waiting 25 mins to go get my pizza from the Buford location just to find they don't have my order, I haf to reorder and wait another 25 mins. Should have gone to...

This Pizza Hut was a blessing after a disappointing encounter at a pizza place in the area. had family from out of town and was coming from LanierWorld, we stopped at a pizza place in the area that online stated they closed at 10:30 but when we arrived around 9:40pm they promptly told us they were closed and could not serve us (even though they were clearly still operating). It was embarrassing and sad being discriminated against. so we went to Pizza Hut and had a completely different experience. It was late and close to closing and they allowed us to dine in on a late Friday night (4 adults, 6 kids) and not only provided exceptional service but also gave the kids free cinnamon pie for dessert (maybe because they overheard us talking about the horrible experience we just encountered). the manager and waitress were excellent and I would definitely recommend this Pizza Hut to others. Thank you for brightening our situation with great service and hot...