C & C Pet Food Supplies For Less🐾 — Local services in Burbank

WATCH OUT FOR YOUR ASTRO LOYALTY DISCOUNTS!!!! Been shopping here for years. All of the employees are great except for the older gentleman who claims he's the manager. The store (willingly) participates in the Astro Loyalty reward program which is fantastic. If the older gentleman is working the cash register and a random discount coupon pops up on your Astro Loyalty account ($7 off), he quickly tries to click the "no thank you" box before you see it and doesn't honor the discount. This has happened 3 different times with him. Luckily, I have caught it every time. He then claims he doesn't know how to process the discount. Funny how all of his employees know how to do it. He then proceeds to tell me every time that Astro doesn't reimburse him for the dollar off coupons, just the free bags of food. So that is my problem? Why enroll your business in a program and then not honor it? Extremely poor excuse and even worse customer service. Trying to support small business and this is the service one receives!? Go elsewhere or wait until one of his better employees is working the register and gives you the discount you are...

Every worker is rude or just plain lazy except for one guy.

This Asian lady; Jin or whether he name is, always on her phone. I once saw a customer ask for help and the Asian lady walked away to answer her cell. So rude.

Then there’s this guy named Andrew. He always says he’s going to order stuff but never does. I’ve been waiting 3 weeks for a pair of dog winter shoe/socks that he says he put in. When I asked another worker, they said they didn’t have an order for it.

Then there’s the weird white guy. Dan. He follows me and my dog around the store and it’s plain creepy. When I asked him not to touch my dog, he insistently tried to do so. Whenever we enter the store, he makes it a point to try and be near us. It’s creepy and harassment.

The only worker who has ever helped me find what I need for my dog; is a guy...

Losey experience. It use to be agood pkace to go buy what u needed for our loved pet. But it ihas gotten worse . The owner seems to be money hungry. Prices are higher. If buy something for your pet and it doesn't agree with their tummy no returns no credit..so you are So you are stuck with the food or throw it away. The workers there are hard workers...but from what I here and experience he is the worse. I go there because it is convenient. But I won't be going there anymore. There are alot of pet stores in Burbank and Toluca lake. But the working Staff are great ..to bad there emplor is not. The 2 stars are because the owner is greedy. Every pet store II have bought from ..have always allowed returns. NOT THIS ONE. He would rather lose costumers for a few dollars . Pass the...