Dave's Computer and IT Services — Local services in Burbank

Dave is great! I cannot say enough nice things about his technical skills as well as his patient, fast and smart detective skills while doing the diagnostics on my friends computer. He really knows what he is doing. My friend bought her gaming system on ebay and thought she was getting a great deal, well we found out the hard way that the computer the ebay seller built had a crucial mistake. I was doing the basic self diagnostics myself but gave up after a few days of banging my head against the wall trying to figure out why the computer kept randomly shutting down! I decided to look up local computer repair services.

Dave's name came up first when I googled him. I took the computer to his shop the next day. After a brief overview of the problems I had been experiencing with the computer he logged my info and said he would do a deep diagnostic. A few days later he called me and said the computer was ready.

I went to his shop to pick up the system and he had not only repaired the critical mistake (sloppy job of applying the thermal paste in between the heat sink and processor) -applied new thermal paste, cleaned the motherboard and all of the components like GPU and ram dimms but also added an additional fan set to maximize cooling and air flow!

He is awesome! I will recommend him to anyone and will never use anyone else again... esp. the Geek Squad. If anyone in the San Fernando Valley & Burbank area needs computer...

I recently had my Asus Zenbook Pro 14 laptop keyboard replaced at Dave's shop. Some of the keys were no longer working, which made my work difficult to complete. When I came to pick up my repaired laptop, he reported his diagnosis and showed me the source of the old keyboard problem. The problem was the result of an electrical short due to liquid and moisture.

What really took me aback was the fact that this model had a very specific keyboard which was not easy to source (being a laptop mostly released outside the U.S.). Somehow, Dave sourced a new replacement keyboard from another similar Asus model which was compatible with my Screenpad (Asus's unique track/touch mouse pad which is also a 2nd mini screen). He custom configured the keyboard and laptops' internal conenctions to restore specific functions to the Asus Screenpad hardware. This was no ordinary switch and swap operation. How he managed to do this and make things work to factory spec and feel is beyond me. I might add the he did it very well with using genuine Asus parts.

Lastly, before putting things back together, he took the liberty of cleaning the internals, cooling fans, vents, as well as replacing the CPU thermal paste. Now, the whole laptop runs cooler and looks new. Even the new keyboard backlight is nice and bright again. Honestly, for the amount of service and expertise Dave puts in his work, it is money well...

TL;DR

1. Dave has a great customer service attitude
2. He is quick to diagnose and propose a solution
3. The price he charges is less than half of what others in the same area quoted
4. He goes above and beyond to make the customer happy.

Long version: I had an issue with my Macbook Pro's audio. I needed it fixed ASAP as I use it for my work. I searched for Computer services on yelp and contacted several of them in the Burbank and Glendale areas. All of them wanted me to leave the computer in the store for a minimum of 2 days. I stumbled upon Dave's computer when I went to purchase water which happens to be his father's store next door. I described the issue to Dave. He asked me the model number, year and said that he would need to order the parts. Once he received the parts he would fix my computer the same day in a couple of hours. Dave ordered the parts, gave me a call and I took it in. I got a call back in 2 hours that my computer is fixed and ready to be picked up.

He went above and beyond by cleaning the inside and outside of my computer. He also noticed that the thermal paste was worn out and replaced it for no charge.

The service was quick and the price he quoted was fair and reasonable (about 50% of what the other stores quoted). He also has a great sense of humor and keeps the customer at ease.

I would recommend Dave's Computer and IT Services...