
Owner has no customer service skills and refuses to deal with a problem he created. I was a member for 3 months, ended up canceling because I wasnât using this gym, & was using my main gym.
6 months later I get charged again. Approached Martin (owner), he said it was an accidental charge from his billing company, that I âshouldnât have gotten chargedâ, and that he would âtake care of it.â 3 weeks later, still no refund. When I approach him, he tells me âitâs processing.â Could not give me a straight answer. Leading me to believe that he hasnât even tried dealing with it, he gives me the info to his billing company so i can reach out.
I call his billing company, ABC Fitness Financial, turns out Martin froze my account instead of canceling it, what a surprise. He tells me that he thinks $80 is not a big deal for me and for him, and that I wonât get charged again? The billing company told me they called him on 10 separate occasions and sent 3 emails yet have not heard back from him over a span of 2 weeks. All Martin has to do is respond or call his billing company and tell them it was an accidental charge.
The issue has nothing to do with his billing company, it is all on him. Iâve spoken to his billing company 4 times, they are professional and want to resolve this issue, except itâs all on Martin to do his part and fix his error. He won't even give me my cancellation notice from January.
Stay away from this gym. Took $80 from my account, I didnât get any service in exchange, And now he refuses to give it back. Someone tell me what thatâs called? Fraud? Theft? Guy knows nothing about handling business and conflict resolution.
Update: After receiving a response from WNRâs to this review, I have reached out, yet they have done absolutely...
   Read moreIâve been coming here for a few months now, and I can honestly say itâs one of the best decisions Iâve made for my health and mindset. The first thing I noticed was how clean and well-organized everything isâequipment is wiped down regularly, and the whole space feels fresh and professional.
The staff are super welcoming and knowledgeable. Whether youâre just starting out or have been lifting for years, they treat you with respect and are always down to help out or offer tips. You donât feel judged hereâeveryoneâs focused on their own progress, and the vibe is very motivating.
Theyâve got a great variety of equipment too. Free weights, machines, squat racks, cardio machinesâeverything is in great shape and thereâs hardly ever a wait, even during peak hours. They also offer classes and training programs for all levels, which is a big plus if you need structure or want to try something new.
What I love most is the sense of community. Itâs not just a gym where you come and goâit feels like a place that actually supports your goals. Iâve made real progress in both strength and endurance since joining, and I leave every workout feeling better than when I came in.
Whether youâre looking to get stronger, lose weight, train for something specific, or just feel healthier overall, I highly recommend checking this place out. Itâs not just a gym, itâs a place that helps you become the best version...
   Read moreFrom the moment you step inside, itâs clear this gym sets a new standard for fitness centers. The facility is spotless, modern, and thoughtfully designed to accommodate every type of workout â whether youâre a beginner, a casual gym-goer, or a serious athlete.
The equipment is top-of-the-line and incredibly well-maintained. Youâll find an impressive range of machines, free weights, and specialized functional training areas. Cardio machines are plentiful and up-to-date, with options like treadmills, stairmasters, rowers, and bikes, all equipped with touchscreens and Bluetooth capabilities.
What really sets this gym apart is the atmosphere. Itâs energetic but not overwhelming, welcoming but still focused. The staff is friendly, knowledgeable, and always ready to assist without being intrusive. Trainers are some of the best Iâve seen â professional, motivating, and genuinely invested in helping members reach their goals.
Pricing is reasonable considering the value you receive â and there are flexible membership options depending on your needs, including month-to-month plans and personal training packages.
Overall, this gym offers not just a place to work out, but an environment that motivates you to push harder and come back stronger. Itâs an investment in your health that...
   Read more