Miltons — Local services in Burlington

A very sad experience today. My wife and I visited this location to look for suits and were completely blown off by one of the staff. After searching for a bit and waiting for some help, we started to politely ask one of the staff for assistance. Before my wife could even finish her "excuse me," she was abruptly cut off with a dismissive "I can't help you." And just like that, the staff continued to completely ignore our presence. I'm not one for negative reviews, and I completely understand having to triage customer requests, but that doesn't excuse disrespect. What minimal effort would it have taken to have been polite and simply acknowledge my wife with a courteous response, even if we would have to wait a while longer for help? Sincerely disappointed. The store has no doubt lost any potential business from us -- hopefully they can address this for the sake of other customers...

Bought 2 suits w/alterations, 2 shirts and suspenders for my 8 yr old son, $500+ , at miltons in the Burlington mall, since they are the professionals they chose the size cut and alterations for him all I asked was that they leave some room for the suit jackets to button up, so as he grows a little a year down the road they would still fit, went to pick them 2 weeks later, jackets and pants were either to tight or already snug on him, nobody was willing to make any further adjustments, spoke to Ethan at the register to tell him I was unsatisfied, instead of a "let me get the manager to see what we can do" he gave me an "oh well" look on his face and shook me off, never again, treated like I was a one and done customer, MENSWEAR HOUSE across the street is the place to...

I had an outstanding experience with Harry at Milton's. We showed up just before closing last weekend, and Harry's assistance was incredible. He guided me through several options, even recommending suits that were more budget-friendly. When I couldn't find the exact style I wanted, he didn't give up. We got there yesterday and he helped me pick out a tie and order to be picked up later this week, a matching belt for the shoes, and even a better-fitting shirt to make my suit look marvelous and with a the necessary items for my weeding. He also arranged measurements with his manager to ensure everything would fit just right. His dedication and warm service truly made the whole experience special. Highly recommend Milton’s! Harry thank you! You went...