Horrible. The man I spoke with was very short with me a s well as rude. I will never use this place again! I'd rather make the drive to Jacksonville pawn shop than go here and it's LITERALLY only a quarter mile from our house. I understand that the customers have to come to you in this line of work but customer service goes a LONG WAY in my book. Whether you like it or not the only reason you are still in business is BECAUSE of your customers, so a just a little kindness or just a little please and thank you can be the difference between a good and bad experience. I've worked in customer service for approximately 11years and more people will tell other NOT to come to you over a bad experience than...
Read moreI've been both a pawn and a retail customer here, and I havent had any problems with customer service. I've always treated them with respect/courtesy and received the same in return. I've personally watched them loan more money than they should have to people in a bind, so I dont buy all the negativity. Try being respectful, keep your end of the deal, and be reasonable. I dont believe for a minute that anyone respectfully tried to do business here and was treated crudely. Look in the mirror and reevaluate how you're acting...I bet you'll be looking at...
Read moreStaff was very nice, prices were extremely bloated, very high. Most everything in there was priced as if it were brand new. Left without purchasing anything because the few items I wanted to purchase were cheaper at Home Depot, for brand new. They had cheap $100/ $150 guitars in there they were trying to sell for $250 and up. I understand it's their business to make a living, but if I wanted to pay full price I wouldn't come to a pawn shop. Will never be returning and I won't get my time back that I...
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