River City Appliance and Home — Local services in Cape Girardeau

I went here yesterday honestly and defeat of looking at appliances at other stores. I had been without a dishwasher for almost a year now and was finally in a place to where I could purchase one The staff went above and beyond to make sure I got what I needed and a price I could afford and even offered installation delivery and removing my old dishwasher for under $500 The woman who works there was so incredibly sweet to me and even accepted a hug from me once I realized that everything was going to work out for me Their installation tech was also incredibly kind and personable and fast. They showed up today and had it installed and running in less than an hour. I'm so pleased with how everything turned out and I'm highly recommending them to anybody that will listen and maybe even grouchy people who won't 😂 Thank you! Thank you! Thank...

Outstanding customer service. We will come back for future needs. I called them looking for a replacement heating element for our electric dryer today. They asked to make sure we knew if the heating element was broken and that it could be a fuse. I confirmed the element was indeed broken and part of the coil had snapped. After looking up the part it was going to be a very expensive fix. They asked if I could bring the part in to see if any of the ones they had in stock may work as a lot of times parts are interchangeable between machines. I took a chance on one that looked to be an exact match and it was half the price of the other part. Hubby installed it and it worked perfectly! So thankful for their help and to FINALLY have my...

I'd been babying my washer for about 6 months, taking the time to research its replacement. I was down to bare minimum loads and a dead washer finally forced my hand. River City to the rescue! They had the exact one I wanted in-stock, so I went to the store and paid, then they had it at my house and installed 2 hours later. I was so excited to go home and do laundry (words you will never hear from me again 🤣), I did 4 loads the first night! In a world where below-average customer service is the norm, the attention and kindness I was shown throughout the whole process blew my mind! Highly...