The representative I spoke with just turned my business away.
I just spoke with a male representative with blanket top theater and was shut down and turned away.
My company had them out last year for an event that went WONDERFULLY- from 6-8pm they came out and played finding Nemo. Today I had called to ask if they could come out again the same time as last year and was told “no absolutely not” verbatim because the sun doesn’t set until 8:30pm.
I literally have pictures of last years event during the time frames I mentioned above and the projection image was fine. See the picture I’ve attached. As the sun set throughout the evening the image got better but it was not an issue that the image appeared slightly lighter prior to the sun setting.
Our event started at 6 movie put on around 7 movie ended at 8:45. It was nice.
Our residents had so much fun and I would have loved to have them out again but now I have to find someone else to do it.
I do NOT understand why any business would turn away a REPEAT customer. The man I spoke with was unprofessional and instead of suggesting starting at a later time he shut me down completely and said absolutely not.
I do not understand. The picture I’ve attached was at 7:30 and entire hour before...
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