Tomyumkung Thai Cafe — Restaurant in Carrollton

Food is okay could be good for a quick lunch with good portion but the customer service is the worst ever!!!!!! I tried to order food for pickup today and paid over the phone with my credit card. The lady on the phone took my card information but some minutes later they called me and told me that I can’t use a card to pay. They said it was bc someone have used a stolen card before and got them into trouble. I was at work and I already sent my coworker to pick up the food. I couldn’t go up there nor have my coworker come back and go there again bc we had to get back to work. I explained to them about the situation, and told them that I have ordered from them couple times and never had problems with paying for my orders. They told me they would accept my payment this time but no next time. I was okay with it bc I understand things happen and businesses will have to adjust their policies if needed. But when my coworker got there, they switched up and declined my payment again. I’m a repeat customer and they know my coworker who always went there to pick up. It’s not like they don’t know us at all. My coworker didn’t bring money with him so he put me on the phone with one of their staff and I told the staff someone just now called me and agreed that they’d let me pay with a card this time. But he went ahead and told me that they wouldn’t let me have my order unless I pay with a different method. I tried to reason with him told him that I had no problem paying cash or whatever payments they accept if they just let me know in the beginning, the lady already took my card info and someone just called and told me I could pay with my card this time, and we had to go back to work and we wouldn’t have time to go there again. But he goes “we don’t care and I don’t care about you” end of discussion. I ended up not having lunch today. They caused confusion from their end which could be avoided if they just pay attention to their job! I don’t understand why they chose to run their business this the way. They way they treat customer is point blank rude and unprofessional!!! If you want to order food here I suggest you not cuz if there’s any problems occur from their end and you try to reason with them, they’ll most likely argue with you and tell you that they don’t care. Save your time and money for...

This restaurant stands out among a sea of very similar almost commodity-like Thai restaurants. TomYumKung is extraordinary. Some of their dishes are only great, but many are likely to be best you will find anywhere (perhaps short of Thailand). One of the key differentiators of food quality at TomYumKung is the passionate and fastidious attention of constantly improving ingredient quality.

The owners personally grow many of the vegetables, peppers and herbs that are either too hard to source locally or are just not at the quality level needed for the exceptional food they prepare. For example, the Thai-style papaya salad is by far the best I have had anywhere. Oftentimes you will be treated to nice chunks of a reddish green long bean that is incorporated in the salad. Along these lines, when possible, they grow kra pow (holy basil) to use in kra pow kai dow instead of the much more common Thai basil. The "real deal" gives the dish a more unique almost medicinal taste that is fantastic.

They are always looking to improve quality-whether it be subtle tweaks or more significant adjustments. It could be reducing the tamarind sauce used in pad Thai for 40+ hours or slicing fish used in the curries a bit thinner or adjusting the amount of peppers added to a dish to account for increased spiciness that comes in hot weather. Details matter. Proper execution matters. All this usually comes together at this restaurant. Probably my favorite combination of two dishes at TYK is the pad Thai (with more egg and no meat, plus fresh chilies) paired with Thai-style papaya salad. Exceptional!

One of my favorite things about this restaurant is their detailed knowledge of all the ingredients they use, which allows me to make modification requests. I don't eat pork or shellfish of any kind. Because they are so attuned to their ingredients, they can either make adjustments to fit my dietary restrictions or suggest suitable...

I’m currently on the hunt for authentic Thai restaurants in Dallas and saw this restaurant pop up when we were in Carrolton. They have solid high ratings and the menu looks good so we stopped by. It was a rainy Monday night and spicy Thai food sounds delicious.

The server was great, I think his name is Brenton? He was asking questions and engaging in conversation, and it seems like he really love the restaurant. He gave suggestions from each category on the menu, and there were dishes that I’d never seen before from other restaurants. I saw a photo of their deep-fried pork belly, so I started with that. My boyfriend ordered Kra Pow Kai Dao (chicken) and I got the Tom Yum Noodle Soup.

The fried pork belly was crunchy and well-seasoned, but my favorite is the tomato dipping sauce that came with it. It was light, not too strong on the tomato flavor, and perfect to dip your pork belly in. I’m usually not a fan of tomato-based things but that sauce was perfect! It didn’t take long for our main dishes to come out, around 10-15 mins. The kra pow kai dao was exactly how my boyfriend pictured it, it was a simple stir-fried dish with good flavors, and it came with a big bowl of rice. My tom yum noodle soup looks good, but it was strong in fish sauce. It tasted salty, but it was my first time trying it so I’m not sure what to expect. I didn’t like the broth, but the egg noodles and toppings aren’t too bad. I probably wouldn’t get the dish next time.

Overall, the service was top notch and the dishes are pretty tasty. Although I didn’t like my dish, I would come back just for the fried pork belly and tomato dipping sauce itself. Maybe I’m not used to the fishy broth of tom yum soup, so I’ll probably stick to my basic order of pad thai or pad kee mao. Their spice level could definitely use a little more kick, but every Thai place is different. I got a 3 (supposed to be medium) but it wasn’t...