Premier Electronics — Local services in Carrollton

Stay away from this company. They installed their security system in my new home for the previous owners and they have the system locked. The previous owners paid off the system and has service with them and now they are trying to force me into a contract or I will have to rip the system out and go with someone else. This is the sleaziest business I have dealt with since they are trying to force a new owner into a contract on a system that has likely been paid for several times over by the original owner. I called them multiple times and they won’t call back. The system beeps non stop and I told their call center this and all they say is that a tech will call back. Never happened. It was no surprise to see their already poor reviews when I came to leave mine. Hopefully people will run away from them so they don’t get...

As a google explorer level 6 I will say Stay away from this company!!! They had a deal with our community where the community was paying the monitoring fees, long story short, the deal stopped. We're are now being held hostages to 5 year contracts where the owner is reviewing these contracts on a case by case basis. I've been waiting to get a clear reply from them for over a month and the owner hasn't reached out. I doubt negative reviews matter to them but if I was the owner I would give customers the option to stay or leave instead of treating them with no respect and holding them hostages... maybe then customers would see that they actually care and some would keep...

This company goes above and beyond to work with their customer base. Upon moving into a new neighborhood and buying an upgraded package there was a lot of work that needed to be done at our home. There were some challenges that came when AT&T's 2G tower went down and our system was not working the way it was. Shawn and his team went above and beyond to not only have the system working better and faster, but to deliver on all promises we had since signing a contract with them. We were so impressed that we decided to do our media system through them as well. If at any point we were not satisfied, Shawn would make...