Product shipped quickly and arrived in just a couple of days. Packing was sub-par. This cell phone was described as "mint" condition, but had a ton of small but noticeable scratches on the screen. It was also locked to a carrier, while having been sold as "unlocked".
I spent a lot of time trying to figure out what was going on with the device before realizing it was sim locked. Reached out to their support team who maintained that this was basically impossible because they believe for some reason that international devices cannot be sim locked.
They also argued that small scratches on the screen still warrant the condition of "mint". Still don't understand that logic.
At the end of the day, I'm out a few hours of my time and $35 getting this phone unlocked (still waiting on unlock code from 3rd party service). MET would only reimburse me for the unlock + $25. I'm sure they would have offered a full return, which would again have wasted even more of my time, as this is the 3rd time I've purchased this same model number and had issues (from different sellers). The condition was "acceptable", but not for the price.
I truly appreciate a company that redistributes used electronics, as this is a big need in today's world, but this customer service was atrocious. I pretty much only buy used, but I will certainly NEVER buy from MET again. I recommend anyone else think twice before purchasing any devices from MET. They appear more concerned with the bottom line than customer satisfaction. Hope it...
Read moreBecause ive had multiple issues and quality issues. I bought from this seller becaause it was 100% satisfaction guaranteed. The only satisfaction id get is if i went through a different seller with better customer service. Both monitors failed and they sent a replacement for one it was terrible quality. And now the computer has completely failed and customer service says after 90 days they can’t do anything. So if your reading one of these reviews just remember that satisfaction guarantee means up until 90 day after that, you are...
Read moreThese guys offer amazing prices on server equipment. They also provide outstanding service & support for equipment we’ve previously purchased from them.
If you’re looking for low cost enterprise grade Dell servers/parts, or even used iPhones - they have a great selection. This is a B2B company, they’re not a retail store with a showroom. I recommend getting in touch by email or phone to get started.
I’ve been dealing with Arnav for over a year and he always takes...
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