JCPenney — Local services in Carson

Ace is going to go Clint Eastwood style and give you the good, bad, and the ugly from my trip to JCP yesterday morning (thurs).

The Good: the young lady working at the checkstand was very helpful. She helped my find some shirts I was looking for and she went to the storeroom to find my size. She didn't find it, but was very courteous through the whole process. Penney's, give this girl a raise. This was yesterday (Thurs) morning. Also the store was very clean and comfortable.

The Bad: Not much of a selection for what I was looking for. It's probably why I do most of my shopping online these days.

The Ugly: Ok this isn't a huge deal, but it still put a damper over what was my first trip in years to JCP. I find this young dude with a corny mustache and a tattoo on his inside right bicep in my vicinity. Getting a little too close, if you know what I mean. Giving me a look here and there. Now, Ace knows his skin is darker than most, but guys, it might help to respect the shopper. People don't want to shop at a place where they don't feel welcome, or where they feel they being are accused of something.

It's not a big deal but I would suggest that if you have a theft problem you install more cameras and maybe put some security guards at the exits. Treat paying customers like you want their business!

We'll give you two stars for the nice young lady working the...

I order a tee shirt online from JC Penny and they sent out the wrong item twice! I had to return it and that where the problems escalated. Upon the return a woman was carrying on a conversation with the clerk and kept going and changing items as I waited patiently for my turn. After 10 minutes she finally checked out and I was next. A gentlemen shows up to purchase his items and stepped in front of me stating he was next and was in bathroom. That created a problem for me, but I let it go! For the woman that took 10 minutes to check out spoke to me in Spanish that the gentleman was next! He took another 10 minutes and then wanted to be cordial. Finally it was my turn and it took all of 45 seconds. Upon exiting the store he wanted to speak and I nodded and went my way! All of this could have been avoided if the clerk would have addressed the situation with woman exchanging clothes while checking out. Moral of the story, don't buy from JC Penny and if you have to exchange an item, send back items via the mail! Less...

I was not happy today to find out that the men can now use the women's changing room (new store policy). My teenage daughters 12 and 14 year olds were in there trying on a few back to school out fits and i walk in right after they went in and there were grown men in there changing too and no employees insight. No signs posted outside letting me know as a parent of the change. As much as I like JC Penny i am not sure if we will be going back any time soon. If this is what is going to happen to all department stores we will no longer shop in store. My daughters were very uncomfortable and didn't feel safe. I believe this is a...