Pc House Inc. — Local services in Casselberry

We dropped our laptop off on the 12th because of an issue with the motherboard that was not allowing it to charge. These guys jerked us around for over 5 weeks. They never called when they said they would. We had to call and check up on the computer over and over again. They never gave us straight answers. They were rude. Frequently telling us we "didn't understand the problem". They broke our keyboard in the process and then refused to give us back the computer when we asked. They sent it out against our wishes to Miami etc etc etc. In the end we got the computer back 4 weeks late, and paid 25 dollars MORE than we were quoted just so we could get the computer back. I would absolutely NEVER do business with these guys again. Horrible experience.

[edit] you can clearly see by the way this guy is talking to me how unprofessionally he runs his business. Telling me to come to his place of work with 3 friends. I have an invoice stating the issue with the laptop was that it would not power on. At the time of drop off there was no problem with the video. I'm not really sure what this mans problem is, but his behavior...

I have another most satisfied result from PC House Inc., this is third time I visited them, I could not get my HP Pavillion laptop to work after downloading updated day before yesterday, it could get power on but the screen went black, I had used finger to power off and power on numerous times, trying to reset the system without success, I finally brought it in to see "John" the trustworthy in house tech, he tried to fix it for about 10 minutes, he then asked me to give him more times to work on it, either to bring it back to the original condition or remove the corrupted program and give me a brand new computer......4 hours later I picked up my laptop with new platform and two working browsers and with the price quoted to me from the beginning..... I would definitely recommend PC house to everyone who has problem with...

Talk about courteous and competent service! These guys know their craft. I love doing business with companies who have true integrity and actually care about the people who they are providing a service. My screen on my laptop was showing pink. I was told my computer should be ready within 3-4 days. It received a call the next day advising my computer was ready for pickup. Not only did they fix the screen they repaired some other things on my computer that needed attention with no additional charge. I am...