Caveland Environmental Authority (CEA) — Local services in Cave City

Talked to someone when paying a bill stated I was going to be charged one amount and end up paying another amount after the person I spoke with stated that a payment may be coming to them in the mail. Called agency that was supposed to send payment and they sent it on 7th. Called to get my $50 back to me and lady states that there's nothing she can do that it would be a credit on my account! That credit isn't going to take care of my charges in regards to money to take other bills in my account. It will reflect I can pay next month because $110 will be removed causing me to be short the next month. I'm on a fixed income and now in dire straights due to not being able to send me $50. Sad how the disabled and seniors...

They cut off your water when it’s only 3 days overdue. They send out a one call only the day before, which doesn’t even work. It just repeats the first few words over and over. Then they add $50; AGAIN AFTER ONLY 3 DAYS. Needs to be a better notification system AND it should not happen that fast, it’s ridiculous. And they’re money hogs to boot, no one should have an $80 monthly water bill ever, even with trash...

They don't send no one out to do their job when there is a flood in your house. My septic tank has been messed up for a week now. They need better services, and people who want to do their job. This PLACE IS A FREAKING JOKE!!! I wouldn't even give them this one star but...