The Original Mattress Factory — Local services in Center Township

My wife and I decided to get a new mattress because our top of the line pillow top Serta (paid over $3500 for it) was causing us both back pain. I tried to find a flipable mattress everywhere, but was told the industry doesnt make them anymore. Let me say this first, I dont like shopping and stores with pushy sales people. My wife suggested we try a few local mattress stores just to see what the prices were like and what they have to offer. I agreed reluctantly and drove to the Beaver Valley Mall area and OMF store was the first one I saw. We walked in and Bonnie greets us and I said we are just looking. She asked a few questions, and directed us to a few mattress that would be good for us. She spread out a covering on the first bed (COVID safety) and said to take our time trying out any bed we wanted to. She then walked back over to her desk and let us try out different beds. The only time she spoke to us again was when she saw us go back to a mattress to try out again. She asked if we liked how it felt and then and only then did she tells us about that particular mattress how it was made and such. What a blessing not to be pestered by a pushy sales person! She explained everything clearly and answered our question completely. I was so happy, we even bought a headboard, a mattress cover, and two pillows! Delivery happened exactly as she described. The delivery was also excellent. They were on time, polite, and quick. If and when we need a new mattress, OMF will be our first and only stop! Oh I guess I should mention, Bonnie and the delivery people followed all COVID pandemic safety...

We purchased our mattress set in 2003. My husband and I wanted a bigger bed so we replaced our queen bed and mattress set which was approximately 10 years old, but was still comfy and in good shape, with a King bed and mattress set bought at the Original Mattress Factory. It wasn't cheap by far. It was comfy at first but after a couple years, the mattress started getting indentions on both sides where we sleep. The mattress was flipped every 6 months or so and also spun around, but the indentations happened on both sides. I wish I had read reviews orio to going there because there were several that experienced the same problem and there mattresses were all newer when this happened to them. Seems to be an issue here. I know the mattress is old now, but the more it is used, the worse it gets. This is by far the worst mattress set we ever bought. We need to replace our mattress set for sure but doubt we will buy from...

We bought a premium "top of the line" pillowtop mattress and after 2 months the pillowtop was worn down plus there are "patented hinges" on each side of their California King so the deliverymen can fold mattress in half.  These hinges open Everytime anyone sits on the sides.  The monaca store salesman RUDELY told us we could not exchange this mattress, then he offered us to return and get a lesser quality mattress for $300, then he said they could take our 1 mth mattress back to factory and open it up and put in more stuffing.  Hinges couldnt be fixed because they are a benefit for the delivery people. After 2 mths of restuffing, pillowtop worn again.  After only 1 yr with their "top mattress", we tossed it out. Went to a competitor.  Got a better mattress, better customer service and better sleep for less $$$ STICK TO NATIONAL...