Banter by Piercing Pagoda — Local services in Cerritos

I came here last November to get a wedding ring and I knew exactly the type of ring I had in mind and I had a realistic budget. I approached the counter and was met by a guy, and my husband and I told him we wanted to get a 10k golf ring with “diamonds”. Instead he took us to the ring with cubic zirconia. I politely told him again that I was trying to look at the Diamond rings and he kept insisting for the cubic zirconia.

I felt a bit flustered because I didn’t understand why he didnt take me to the diamonds like I had asked; so I ended up walking over myself and looked at the rings. I asked for him to show me some, I tried them on, and I found a ring I wanted to buy. I also had earrings I wanted to exchange and pay the difference. I worked in the company before so many years ago and knew it was possible for me to do so within a certain time frame. He struggled a bit (probably new), so he tried to flag down his manager who visibly wasn’t doing anything. She ignored. Then he walked over to try to explain the situation. I saw her shrug her shoulder and chuckle. I didn’t do anything to her, cause a commotion, nothing. I was treated so poorly despite me getting ready for my wedding in the next three weeks. I ended up getting the ring, but my husband opted out of getting his at this location because the workers seem incompetent while the manager has an odd snarkiness to her. I love getting my jewelry with banter, but I will make the extra effort to drive to Culver City before I ever go to...

I just want to share this horrible expierence we had getting my daughters ears pierced for the 2nd time. I went with hopes of piercing one of her ears that had closed, since she lost her earring in daycare. The actual piercing was fine. The issue is they put a dirty earring in my 2 year old daughter’s ear causing her to get an infection. I didn’t realize it then, but now thinking back he didn’t even clean the earring before putting it on her or after. Instead he just tried to sell me a bottle. Here are pictures of the earring . Behind the butterfly where the diamonds are should be clean. Instead they are full of something black . Bacteria maybe. Anyways, I’m sharing our experience for everyone’s awareness when taking their babies to get their ears...

I had the pleasure to meet one of your employees, Elizio Ruiz (Assistant manager) on July 20 Saturday, he was the best, he was so caring and very helpful, he gave me 110 percent of his time, excellent customer service, and very knowledgeable, he went out of his way to help me to get what I wanted, even though he was so ooo busy, and he was by himself, not trying to rush me away, I love it😘 its hard to find young people like him, please note this, you and your company are very lucky to have him as your employee, please reward him, for helping this old lady to achieve what I wanted, what I was hoping to get, and he made it possible.Thank you, Elva Magallanes P.S. if you have any questions or concerns, please feel free to...