Dr. Martens Los Cerritos — Local services in Cerritos

I had the pleasure of working with Alex during our recent visit to the store, and I must say, he provided exceptional assistance. My wife and I were quite indecisive, but Alex's patience and understanding made our shopping experience enjoyable. What sets Alex apart is his in-depth product knowledge, as he wears the items himself, which enabled him to provide valuable recommendations.

All our questions were answered with a smile, and as a result, we ended up leaving the store with not just one pair of boots, but two pairs of shoes and a handbag. Alex's expertise and excellent customer service certainly influenced our purchase decisions positively. Many thanks to Alex for going above and beyond to help us find the...

I had a fantastic shopping experience at the store today, thanks to Alex, the sales rep who assisted my husband and me. Alex was incredibly patient and helpful, taking the time to assist us without making us feel rushed. He provided excellent guidance as I selected my boots, making sure I made the right choice.

The store itself is well-organized and clean, with a fully stocked inventory. I thoroughly enjoyed my visit and walked out feeling extremely satisfied with my purchase. Alex's exceptional service and the store's pleasant environment made for a memorable shopping trip. Highly...

I walked in on a whim just to browse as I haven’t bought any Docs in years. I was approached by DESTINY. Immediately, she struck up conversation and it very quickly became a seamless experience. Simply put, she’s a product expert. She was able to answer all of my questions professionally and timely. She is the epitome of implementing why the customer experience is so important. I have now reinvested loyalty into the Dr. Martens brand due to her outstanding service. Destiny, if you read this, you’re a superstar. Will be back for other purchase...