Bad work done unprofessionally. I took two bracelets in to be repaired, one with the broken link and one with a broken clasp. Got both fixed. The broken link rebroke the first time I wore it; got that first again. The replacement clasp basically fell to pieces after a week. When I took it in, I asked for the strongest clasp they had. When I went to pick it up, he tried to charge me $20, the same amount that he would charge even if I had not already paid $10 for the clasp that broke.
I offered to pay the difference, but he just went on about the clasps being different, and finally said that he had no way of knowing if I had broken the clasp, so his "90 guarantee" just didn't apply. He put another of the cheaper clasps on, threw it at me, and told me to get out of his store. Which I did, and won't be darkening his doorstep again.
ETA: The repaired link on the second bracelet broke the second...
Read moreAbsolutely, without a doubt, THE BEST jeweler in Champaign county for having a ring resized. And his prices are very reasonable, with very professional results, and he is very kind! He sized my ring while I waited! While I was there to get a new ring resized, I asked him about replacing a bad tiny diamond in my other ring…. Not problem at all, and again, a very reasonable price! Thank you so much for being a wonderful hometown establishment for quality repairs on jewelry! I'm so happy my husbands friend Spencer told us about you. I'm so pleased...
Read moreRepaired a ring that had to be cut to remove off my finger and needed resized- it looks brand new and couldn’t tell it was ever in pieces! Also resized a ring (I was previously told from a different company) could not be resized. Both were done in 1 hour, and were also polished to look brand new! Super quick, super affordable! Will come back for any future needs and would...
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