White House Black Market — Local services in Champaign

I was looking for a dress for a wedding and was amazed with the service provided by Lina. She did not hover but was there to set me up in a dressing room and answer questions about the dresses I was considering. There was a small snag in the one I liked the best. Lena efficiently found a replacement and arranged to have it mailed to my home. She also helped me select jewelry. I purchase so many things online these days. This experience reminded me how much I miss and enjoy shopping at the store. Thank you so much! Great job Lena and...

I am avid fan of this brand but I have multiple issues with orders this past week. I ordered an order dress and shirt from the store and they didn’t have it in stock. It was sent to a wrong address and they told me it will be refunded. It’s been 10 days, I haven’t received my refund yet. A couple night ago I ordered three items on the website. The next morning I received an email saying the order cannot be fulfilled. It has been very frustrating experience ordering...

I'd like to give a shout out to Kat & Constance at White House Black Market at the Marketplace Mall in Champaign, IL! Kat & Constance gave exemplary service, including looking in the back room & newly delivered items for those hard to find items of clothing in my size while offering me the best possible pricing. The clothes are well made and offer good value. WHBM's become my go-to place in town when searching for...