Where Ya Bin Charleston — Local services in Charleston

Well…where to begin. I was approached by the, let’s call her the tattooed dark haired lady because I didn’t get her name before we left. I will be calling to get the name and edit this review later. Anywho, There was a box that was already opened that I grabbed and looked inside of. The tattooed employee runs over and says you can’t open the boxes. I responded politely and said alright that’s fine and smiled, knowing this box had already been opened. At this point of the day the boxes and other items had already been rummaged through and spread all throughout the bins. If you’ve been here you know what I am taking about. By midday stuff is EVERYWHERE. Literally everything had been opened or touched so it’s nearly impossible to imply people are opening boxes at this point. I didn’t want to cause a scene in the store so I went about my business after she approached me. After the interaction the tattooed lady left and went up to the front of the store and stood by two other employees and just stared at my family and I with these employees for the next 10-15 minutes. Talk about awkward, and just weird behavior. I get it you probably have issues in your store but to keep staring after the initial interaction is just bizarre. They were just looking to see me pick something up and chomping at the bit to say something again it seemed. They had “pinpointed” their target for the day it seems. Then my daughter picks up a bag that is already opened!! The tattooed lady comes running over and says one of the employees she was standing by saw her open the bag. I said alright go get that employee and tell her to show me the bag that was opened. I wanted to prove my point that stuff has already been opened and rummaged through. The tattooed lady goes to get this employee who looked like she didn’t want to get wrapped up into this at all. I said to both of them I am not trying to be rude but show me the bag that was opened. They couldn’t do it. The tattooed lady at this point knows it’s a crock of you know what because she couldn’t prove anything and proceeds to kick us out. Appalling behavior and just flat out the worst employee/customer interaction I have ever been a part of. DO NOT bother going here or you will...

Extremely disappointing experience. My girlfriend and I used to be regulars here—coming in after work multiple times a week. We liked the hunt and the atmosphere, but what happened tonight was flat-out unacceptable. We were shopping as usual and went to the bin opening station around 7:35pm. The posted hours clearly say the station closes at 7:45pm. No one was there yet, so we waited. At exactly 7:41pm, a female employee walks up—not to help us, but to mess around with signs and check her phone every two seconds. Instead of acknowledging us, she grabs a 'station closed' sign and tapes it up while watching the clock tick. The second it hits 7:45, she looks up and finally says, ‘Can I help you?’ My girlfriend politely asked her to open the boxes she'd been waiting with, and the woman just gives a cold ‘No, we closed at 7:45,’ then holds up her phone like we didn’t know how time works. My girlfriend tried to explain we’d been there waiting before the cutoff, and the employee literally mutters, ‘I don’t care.’ Then, here’s the kicker—right after blowing her off, this same employee turns to me and sweetly asks if she can help me. Like she’s talking to a totally different person. I asked her if she could open my boxes, and suddenly she’s all smiles and says, ‘Sure!’ So I said, ‘Can you open hers too?’ and she immediately goes cold again and just says ‘No.’ At that point, my girlfriend—who’s clearly upset—tells her she didn’t need to be rude. And what does the employee do? She walks straight over to a manager and starts pointing at my girlfriend. Like she was the problem. The manager came over, I explained what happened, and thankfully, he was understanding and told us we were good. He even apologized at checkout, which I appreciated. But honestly, the damage was done. I ended up putting my stuff back. There’s no way I was going to let that employee open my boxes after treating my girlfriend like that. That level of disrespect is insane, and honestly, makes you question what kind of people they’re hiring. We were loyal customers, but after this, I don’t know if we’ll be back. I won’t support a place that treats people this way—especially not someone...

I just had the most bizarre experience here, sorry long read! My boyfriend and I would love coming to shop often after work, sometimes up to 3-4 times a week. Today we shopped like normal and walked up to the bin opening station around 7:35pm (the sign says it closes at 7:45pm). There was no one there so we patiently waited. I was looking at my phone and noticed that an employee walked up at exactly 7:41pm. Instead of helping my boyfriend and I, she walked around seemingly looking for something. She grabbed the “bin opening station closed” sign and checked her phone, then looked up to the sign that said open until 7:45pm. She then started to make a new sign and put some tape on it, while doing this continuously checking the time on her phone. Right when it turned 7:45pm she looked at me and said “can I help you?” I asked her nicely if she could open the 3 boxes I had please. And she replied with a flat, “No, we closed at 7:45pm” and held up her phone which read 7:45. I still very nicely added that we had been waiting at the station before 7:45pm and to that she still said no and then said under her breath “I don’t care”.

Well here’s the crazy part… she turns to my boyfriend and asks him nicely “can I help you?”. He replies and asks if she can open his boxes. To which she cheerfully says, “yeah I can!”. Then he asks, “can you open hers too please?” And all she said was “no.” I then said to her almost in tears that she didn’t need to be so rude… (I rarely stick up for myself but I felt the need to say something.) After I said this and my boyfriend put back his items because he didn’t want her opening them, she immediately went to who I imagine was the manager and started pointing at me. He walked towards me and I briefly explained the situation to him and he said that I was good. He then later apologized for the situation at checkout. I really appreciated him but I’m still very shaken up from this, especially in the way she...