Monkee's of Charlotte — Local services in Charlotte

I’m not usually one to write reviews, but WOW. The experience and the customer service that I received with Kari and Sophia was absolutely amazing. They were so kind, patient, and knowledgeable about everything in the store. I had so many questions about styling certain clothing, and Kari (who is super fashionable herself) helped me so much. Sophia also gave great recommendations in helping me pick out the best gifts for my friends. I never knew that I would come across such gems. Thank you guys sooooo much!! I will definitely be visiting this place often when I need to buy gifts for my friends. If you’re looking for great service, ask for one of...

Worst experience on my life. The customer service was so bad that it made me want to cry. No one asked me if I needed help or even talked to me. When I picked out a dress I stood around awkwardly until someone finally asked me if I was ready to try it on. I would 100% never go back there. I even worked in retail and know how people should be treated and that was not it. I hope they do something about this soon because it was a horrible experience. I even live near the location so it’s not like I was an outsider or anything. If I could rate this lower than one...

Compared to other Monkee’s locations, the Charlotte store is very disappointing. It is a small store with very limited inventory. I would have thought that their Charlotte store would have a larger selection of clothing, shoes, and accessories since it is in a larger city. It would be nice if this location offered designer handbags and accessories like other locations as well, but they do not. The lack of diversity among staff and in marketing is disappointing, leaving many customers...