Orangetheory Fitness — Local services in Charlotte

I was seriously pumped about joining this gym, my friends have given it rave reviews and I joined at the premium membership to commit to my health goals, however since joining with the expectation that I would be able to attend class after work, they cut the vital 6:45 pm classes reducing my ability to attend down to twice a week. I feel bait and switched to get locked into this rate and then get only the amount of classes in that would have been $100 dollars less. I am also really against zero tolerance late fees, if you're really trying and you signed up for a class you accidentally had booked due to a weird app glitch, they will still stick you with the fee. The only thing that made that gym worth it for me was coach Q. I'll come to a few more classes with him before I stop going (because I am forced to pay for the rest of this month) but otherwise, OT is not getting any more money out of me. I'm very disappointed and these business practices are...

I can’t say enough great things about Orangetheory Fitness Park Road! From the moment you walk in, you’re greeted by Sarah and Becca at the front desk, who are always so welcoming and helpful. They make the check-in process smooth and are happy to answer any questions you have. The coaching staff is absolutely incredible. Coach Q brings unmatched energy and motivation to every class. Coach Kelly’s passion for fitness shines through, she’s inspiring, supportive, and truly cares about everyone in the room. Coach Alex is a pro, balancing challenging workouts with great humor and encouragement. The team atmosphere makes you feel like you’re part of a fitness family. If you’re looking for a studio that combines amazing workouts, an incredible team, and a welcoming community, OTF Park Road is the...

I am a new member of OTF and am absolutely loving it. I was pretty nervous to workout for 60 minutes with a mask and do more running/cardio than I’m used to but this is by far my favorite workout ever. I joined because of Stephannie, the manager, she truly values great customer service and you can tell that she instills that same approach in all of the staff that work at this location. Shout out to Ashley for her always smiling face and Haley is an awesome head coach. I feel very safe here and supported in however I am feeling; I never feel pushed more than what my body can handle. All of the instructors and staff truly make this an exceptional experience and I am so grateful for this community. If you haven’t tried OTF, I can’t recommend it enough! I am certainly...