Sam's Mattress And Furniture — Local services in Charlotte

We brought ( financed ) a bed in March. They bed was trash from the beginning, but we needed 1 so we kept it. I called multiple times , getting put off saying someone will call back to not have that happen! I called yesterday after the bed completely fell apart! Talked to KAM, he was the person who sold it to us, He said send pictures and we will call you let you know what we can do! STILL NO CALL BACK!, TERRIBLE! IM SO DISAPPOINTED! WE HAVE A MATTRESS, AND STUCK WITH A BROKEN PLATFORM BED FRAME! BBB WIILL HEAR FROM ME!wish could...

I bought a sofa a few months ago, I didn't even pay the value of the sofa and it started to undo, terrible quality! the lining is coming out through the fabric... so I called the store a few times and went personally to try to solve it and I received the answer that some sofas are sold without "warranty" and they do not advise this when buying, the seller said he would talk to his boss and would get in touch. It's been more than 40 days since I've been waiting for him to get in touch and nothing! 1000 thrown in the trash! ...

Nice experience, just picked up my couch and paid under $1000 for my family of 5 a sectional that fits us all. Very patient guys and helpful with staying within budget and no it’s not a get what you pay for type of couch, as the quality is amazing. Firm couch, but it’ll buy us time as my family will spend a lot of time on it over time and I’m sure will soften up over time. I also order a bed which will be here soon. Very excited to get the call “it’s...