This is the greatest T Mobile store I have ever been to! Taylor helped me with my purchase of a new phone and some accessories. She answered questions, explained things well, was very empathetic with my concerns and took the time to help me resolve them. She made sure I could use almost all Aspects of my new phone before I left and advised me without pushing things at me to make sales. Everyone in this store was professional but cheerful and friendly. They really go above and beyond to help with issues and help you to make the decisions of a sale that is the right match for you. I will most definitely make the drive to go back to Chelsea just for this store...
Read moreI had the pleasure of being helped by Waleed at T-Mobile, and his service was exceptional. Despite being torn between T-Mobile and Verizon, Waleed’s outstanding customer service and knowledge swayed me towards T-Mobile. He understood my needs and provided tailored solutions, ensuring I got the right phone and plan. Waleed’s commitment to a smooth experience, along with his friendly approach, made the process enjoyable. He followed up afterward to ensure everything was working well. Waleed’s professionalism and dedication truly shine. Thanks to him, I’m thrilled with my T-Mobile choice. Thank...
Read moreI'm thrilled to share my positive experience with T-Mobile, particularly the exceptional customer service provided by Waleed Baker. From the moment I reached out for assistance, Waleed's kindness and professionalism stood out. He patiently listened to my concerns, offered knowledgeable solutions, and ensured that I felt valued as a customer. His dedication to addressing my issues promptly and with genuine care truly made a lasting impression. T-Mobile's commitment to having representatives like Waleed reflects their commitment to outstanding...
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