Ashley Outlet — Local services in Chesapeake

🌟🌟🌟🌟🌟

I recently visited the Ashley Furniture store, and I must say, my experience was nothing short of exceptional. The employees at this location truly deserve to be recognized for their dedication, professionalism, and sheer enthusiasm.

From the moment I walked in, I was greeted with warm smiles and genuine welcomes. The staff made me feel valued and at ease, and their extensive knowledge of the products was impressive. They patiently listened to my needs and preferences, providing thoughtful and insightful suggestions that made my shopping experience a breeze.

One standout employee, Erica, went above and beyond to ensure I found the perfect pieces for my home. She was attentive, courteous, and incredibly knowledgeable about every item. Her passion for assisting and commitment to customer satisfaction shone through in every interaction.

Miss De, was amazing at getting us out the door verifying our purchase, financing and protection plan, her kindness and vibrance were not unoticed even by our kids who absolutely adored her.

In a world where excellent customer service is increasingly rare, the team at Ashley Furniture stands out as a beacon of excellence. Their dedication to their customers is truly commendable, and I highly recommend this store to anyone in search of quality furniture and top-notch service.

Thank you, Ashley Furniture, for making my shopping experience so enjoyable. I will definitely be returning for...

Jasmine's excellent customer service.

I recently visited Ashley Furniture and had the pleasure of working with Jasmine, one of their customer service representatives. From the moment I walked in, Jasmine greeted me with a warm smile and made me feel welcomed.

She took the time to understand what I was looking for and patiently walked me through their mattress selection. She was incredibly knowledgeable about the products and answered all of my questions in a clear and concise manner.

What really stood out to me, however, was Jasmine's attentiveness to my needs. She listened carefully to my concerns and worked with me to find the perfect solution. Her customer service skills were top-notch, and she went above and beyond to make sure that I was completely satisfied with my purchase.

Throughout the entire process, Jasmine was friendly, courteous, and professional. Her positive attitude and dedication to her job truly made my experience at Ashley Furniture a memorable one. I would highly recommend working with Jasmine if you're in the market for new mattress or furniture. She's an asset to the company and a shining example of excellent customer service. Thank you, Jasmine, for all...

Ty Grant, Timothy, four ladies and another guy that knows how to sound a tune, which I can’t remember their names, that helped me on July 26, 2025 at around 11am are really awesome people who really go above and beyond to not just help their customers but to also make you feel welcome and appreciated! They are all very professional, friendly, kind, honest, trustworthy, and down to earth individuals! They do not haggle you around, but instead they give you the space you need to look around, and help you out when your ready for their assistance, and stills gives you the space you need after that to shop in comfort, not rushed or left waiting! They are upfront and honest! And if you do ever run into an issue since sometimes somethings are out of our control, they are right there to make things right, you won’t have to worry about tracking them down or being interrogated by them. They communicate well and will not leave you hanging! For all of those reasons but not limited to, I recommend Ashley’s Furniture Outlet located at 1591 Crossway Blvd Chesapeake Virginia! Thank you all for making my shopping experience even...