Skelton's Heating, Cooling & Plumbing — Local services in Childersburg

I've used Skeltons for years. Up until this spring I would have said that I've had a good experience. This spring on my semi annual service our units were working fine. The technician replaced a part that he "thought" might be going bad without asking. He was about to replace another part without asking but we stopped him. Would have been a good bit more money. Fast forward to this past weekend. Our unit stopped working correctly. Their technician came out and said that the capacitor was bad. Supposedly a quick fix. Next thing I know he's telling me that my compressor is burnt up and that we needed a new unit. So the salesman comes out. Very arrogant on the phone ahead of time and in person. He "Supposedly" inspects everything and gives us a quote. EXTREMELY HIGH in our opinion. Not to mention his attitude had given us bad vibes. So we decided to get a second opinion from another company. Sleeping Giant Heating and Cooling. (I'll review them later) Thank God we did. Their technician walks up takes the panel off and says there's your problem. Skeltons had wired up my capacitor backwards. He rewired the capacitor. Our unit fired right up and is working fine. Long story short. Skeltons has become slightly arrogant and Their technicians aren't up to par and do not double check their work. So if you find yourself using them you might want to reconsider. At least get a second opinion if they suggest replacing your unit. They were about to charge me $10,000 when nothing was wrong with my existing unit. That's life changing money and I just want to forewarn everyone so that nobody will get scammed like...

Another local company that used to be good for its word, sold out to a new owner squeezing the customer and going back on promises. All of the handshake agreements that this company had with its customers - like me and my parents - are out the window. "If you can show that to us in writing, we'll honor it, but we have a new pricing structure". Don't believe the new radio ads saying they'll cover you - both labor and parts - for ten years. They'll "change their pricing structure" again and leave you out to dry. Such a shame that a company that was built on handshakes, a professional reputation, and doing what they say they would do has...

I recently had Skelton come to my house and give me a quote of $1000 to replace a furnace draft motor. I checked the price of the replacement motor and it was $230. That means $770 to put it on?????? It’s 6 screws and two wires. Probably take 15 minutes or less to put on. The reason the tech said it was so expensive is that he has to drive to Bham to get the motor. Did I also mention I paid them $10,000 last summer to replace another unit upstairs. Talking about taking care of your...