Crown Gold Exchange — Local services in Chino

I recently had a fantastic experience at Crown Gold Exchange, and I wanted to give a special shout-out to Josiah Escamilla for his exceptional service. I was a little nervous about selling some old jewelry, but Josiah immediately put me at ease. He was incredibly friendly, professional, and knowledgeable. He took the time to carefully explain the entire process, answering all my questions patiently and thoroughly. I really appreciated his transparency and honesty in evaluating my items. I felt like he gave me a very fair price, and I left feeling confident that I had made the right decision. If you're looking to buy or sell gold, I highly recommend visiting Crown Gold Exchange and asking for Josiah. He's a true asset to the team and made the whole experience so much smoother and more...

Went in today to sell and was told some of my items weren't real. All of that was okay until the lady who helped me told me some of them were only silver. Still okay with the outcome I decided to still sell the once piece that was solid gold. She informed me she needed to contact her boss for approval. Not exactly sure what was said but after she told them the price she responded "adorable". Have been here a few times but was turned off by the service. Don't care how small the return is, it still determines business that is returned. not to mention she was smoking a vape at her desk. Wouldn’t have stated if I received good customer service, was the least of my concerns just to add to the...

We worked with Gaston today and he was so delightful. He was so kind patient, helpful and just all around friendly. I brought my mother in law in to sell some of her old jewelry and she felt so comfortable and confident because of Gaston.

Prior to today we worked with Josiah who was so nice to explain how the testing works step by step to my daughter. I always feel so welcome at the Chino location. We received an extremely fair price for our gold and silver and will definitely be back. I highly recommend this location and working with...