Pocatello never ceases in disappointing and surprising me in their poor customer service skills. I went in there yesterday to shop and was turned away because I didn’t have a ticket to their private sale event. The owner said it was meant to do some “crowd control”. We all remember COVID standards. Why not enforce your capacity limit and have people wait outside until they can come inside? Nope. It was a straight- you want to give me your business? Well not today. Well- not ever. I’m not going to be looking up social media platforms whenever I want to come to see if there’s some kind of requirement. That’s ludicrous.
Owner stated she offered a ticket. Let’s not be liars now. I was definitely not offered anything except for my exit out their front door. This shop also turned down...
Read morePocatello has been needing a retail store like this for longer than we even know! A one stop shop for women to find what they are looking for, feel comfortable and confident while doing so, and leave feeling better than when they came in.
The store is beautiful and well organized with so many great options, the staff is warm and welcoming, and the owner is an absolute gem!
I have countless Lettie items in my closet that I have had for years and I have loved being able to have a brick and mortar store to be able to try things on and continue to add to my Lettie collection.
Absolutely love sharing this one of a kind shop with all my friends and family and will forever love...
Read moreThis is the most beautiful retail store in Pocatello! They have the best selection of womens clothing and accessories as well as gifts and home items. It is a one-stop shop and so conveniently located.
Walking into this store feels like getting a hug! The staff is so friendly and ready to help you make selections to look and feel your best. They go out of their way to provide a quality experience for every guest and are so fun and personable.
My closet is full of Lettie pieces, and I love sharing about this boutique with friends and family. Everyone else who has shopped at Lettie agrees, it is unmatched in...
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