Breakthru Beverage Illinois — Local services in Cicero

This is a quick unloading customer, just DO NOT park overnight outside the gate. Just got 2 pallets of liquor stolen off the back of my trailer. Had a bolt seal and everything, it doesn't slow them down. Less than 5 minutes and they got almost 2 pallets. The cop that came said he had just made a lap and as he went down the street to make a round down there, he got the call from the dispatcher where I called in cause I caught them stealing. They got away, but don't give them the opportunity, don't park here!! This is in no way a reflection on Breakthrough Beverage, they're great in here. Two guys came out when they seen the cop out there talking to me and actually let me into the gate here at BB to finish my break and wait til time to unload. Big thanks to Breakthrough Beverage for helping with this situation! Attached pics of the thieves vehicles, the Durango and that black SUV back there are what...

Do not follow your GPS if you deliver here there is a low bridge! I read the reviews before I came so I was aware. Just pretend like your going to Walmart the delivery gate is on the side road behind Walmart. I arrived 30 min early they have you back into the door with your doors closed , they cut the bolt seal off inside keep your window down and pay attention to the light when they start flashing the light that means your seal has been broken and you can pull forward and open your doors . If you don’t see the light or are confused as I was they will start yelling out to you from the dock to pull forward. The instructions you get from inside do not reflect the way it is actually going to happen . It is a little tight backing in but not to awfully bad . Everyone here was very nice pretty quick unload...

We've been customers for a year and the experience hasn't been pleasant - both from a customer service standpoint and delivery. First, the sign up process wasn't efficient and it took them ages to return calls. Second, I've asked for a rep at least 989,325, 786, 378 times... still nothing. I've asked for advertising and branded merch - nothing. My delivery date was changed to a date that we're closed and I've asked several times to change it and nothing. I've been trying to get an order for about 3 weeks now. I am hopefull that the rep today will help me, but doubt given their prior performance. Its sad that they treat small business like this - in fact, any business like this. But my counterparts seems not to have any delivery issues... Theres really nothing that you can do because you have to buy...