Janay Beauty LLC — Local services in Cincinnati

I booked Janay beauty at the recommendation of my wedding planner and I wish I would have done my own makeup. The work she did was pretty and did last (in August heat) but her attitude was unacceptable. It took a while to get the ball rolling communication wise, and I was unable to schedule a trial with her. I had a trail -with the second artist we had scheduled for my wedding- the day before and I liked what she did but seeing it made me realize it wasn’t quite the look I had in mind. We talked about this and all seemed good. They started makeup a little later than they were supposed to for the wedding. When asked about the look for the bridesmaids I said that I just wanted each person to like their look and be happy. The second artist got an attitude when a bridesmaid didn't like her look and while she did try to change it and make it better it is unprofessional to be upset that someone doesn't like your work for whatever reason. There was no need to tell the room "no one has never not liked my work before". Ashleigh did my make up and got annoyed that I couldn't focus as she tried to do my face while my planner and photographer tried to relay important information. She made me upset multiple times and got annoyed when I began to be overwhelmed. I understand that you cant be on the verge of tears when doing eye shadow but brides get emotional. She let me see my eye shadow and when I told her it was too dark and wanted more brown in the center instead of black she gave me 2 options - try to work over it or wipe it off. She didn't understand what I was asking. We wiped it off and started my eyes again, only for her to say "well I could have just blended that out if you had been clearer". I asked for a little sparkle at the end and she said "well I just spent all this time doing a matte lid for you". This is no way to interact with a bride on her wedding day. If I am asking for something make up wise and paying you, I should get what I ask for. End of discussion. Snarky comments and eye rolling is uncalled for. They had attitudes as they packed up to leave and my bridesmaid commented that she felt like Ashleigh was nicer to her than she was to me. Her energy was so off-putting and rude that I didn't get any getting ready pictures. Like I said- the make up did last through the important stuff and looked pretty, but when I am paying $95 a person, I want my make up to be fabulous and to feel somewhat uplifted when I am done in the make up chair. I felt very overwhelmed, and annoyed that the person I was paying didn't try to do what I asked and affected the joy of my special day Having Ashleigh do my make up was the worst part of my otherwise perfect...

Ashleigh + her team are absolutely, hands-down, the best glam squad in the area. Me, my friends, family, and bridal party were blown away by their skills. Our hair and makeup were FLAWLESS. Ashleigh did my HMU for my rehearsal dinner, then her and her team did HMU for me and my bridal party on my wedding day. There are a few things I want to share!

I was appreciative of how prompt, professional and accommodating Ashleigh was. As an out-of-town bride finishing up graduate school, it was tough to plan trips to cinci, but Ashleigh made the whole process stress-free. Ashleigh’s regular updates and transparency on Instagram (@janaybeauty) made it easy to truly gauge the skill of her and her team. I love how she shares videos of the products she uses and how she addresses various skin types and age groups. She also takes photos of her clients throughout the stages of HMU and in different types of lighting. Most importantly, she always does a flash-back test! It’s incredible seeing the transformations she and her team create. Ashleigh + her team have a perfect balance of being professional, but also fun and personable! They really contributed to the enjoyable and relaxed vibe we had going on as we got ready for the big day. As I stayed in touch with Ashleigh over the course of my long engagement, I felt a strong personal connection with her. I truly admire what a motivated, hardworking woman she is. Most importantly, Ashleigh + her team made me, my bridal party, and my mom/MIL look and feel gorgeous! I cannot believe how smooth and flawless our skin looked. Everyone’s eye makeup was stunning, catered to each person’s eye-shape and comfort level with makeup. Ashleigh listens when you share what your vision is. Our makeup, as I requested, looked natural and romantic, but still done up enough to show through in photos. Everyone’s skin looked so freakin’ smooth! Our makeup also held up PERFECTLY even in the hot, humid summer weather. Liz did a fantastic job on everyone’s hair. I wanted simple, hair down, wavy curls for my bridesmaids. She even put clip-in extensions in for one of my girls!

Booking Ashleigh and her team was one of THE best decisions I made when wedding planning! Just do it! You won’t regret it =)

PS I don’t have our wedding photos back yet so I only have photos from the rehearsal...

Never dreamed I would have to fire my makeup artist 3 weeks before my wedding but that is the situation Janay beauty left me with. First issue started when I was booking a trial, I asked for airbrush makeup for the trial as that is what I wanted for my wedding day. The morning of the trial she sent me a message saying she messed up and that she booked a regular artist for the trial but it was her best one. I went ahead with the trial and things seemed okay. I contacted her right after saying I needed to book a second artist specifically for airbrush for my wedding day also because I knew a few people that wanted airbrush. As we got closer to the wedding and things were shut down for Covid I reached out trying to get some info as to what precautions and new rules they had because of the virus. I contacted her and the artist both through Instagram, as i had talked to her that way before, and no response. I had to send multiple messages to get a response. Then it gets to a month before the wedding and final payment is coming due. I asked for the final amount still owed so I could get it paid. That is when I received an invoice that shows it is an additional $10 per face for the airbrush, this was not in our original contract nor was it ever disclosed that it would be additional. When I questioned this i was told that I was not even booked for any one in my party to receive airbrush?! Then why was I paying extra for a second artist to come specifically do airbrush?? When it came to the timeline as well I had informed them that the time of the wedding was pushed back so they did not need to come as early and we did not want to be done 3 hours before the bus was arriving to pick us up. I was told that that was the time we needed to be done at and that it wasn’t able to be changed. So 3 weeks before my wedding I was not confident that the services I had contracted were able to be performed and I was not leaving my wedding day look to chance, so i was required to pay an additional $150 to cancel do to the issues on their side. Getting ahold of anyone is a nightmare. I would have to send multiple emails before I got a response. Absolutely do not recommend and have told many people about my...