Scott Reising Jewelers Hyde Park — Local services in Cincinnati

I can't speak to all of Scott's business practices, but he sure gave me and my fiancee a bad taste...

We met briefly with Scott and a member of his staff to discuss tweaking/redesigning our engagement ring. After a drawn-out design process with our original jeweler, the finished product was not what we had hoped (we didn't know so beforehand because he kept saying that the finished product would look significantly different than the renderings and/or wax models). So, we've now decided to try to find another talented, artistic jeweler to give us a "second opinion".

Scott and company clearly have no interest in our business or giving us a "second opinion" and were icky and dishonest as they tried to shoo us out the door. We arrived at Scott's ready with our ring, our original inspiration photos, and 3 new/simpler designs that we were entertaining. My best guess is that Scott pegged us as high-maintenance clients and as clients with no interest in buying anything expensive from him (since we already have our diamond) and immediately started working us out the door with a routine that seemed well practiced. He repeated himself awkwardly, talking about how we should "force" our original jeweler to do the job correctly despite me repeatedly saying we believe him to be incapable. When I asked for more info and to understand his thought process and why he seemed unwilling to work with us, he just repeated himself again. His responses to my questions were not logical and showed an uncaring/disinterested attitude toward us. After awkwardly answering a couple of my questions and rambling on about what he considered to be his philosophy toward business ("force" the other guy to do it), he cut me off mid question, said he was in the middle of something, and scampered back into his office. His staff member, clearly with strict instructions to not even entertain working with us, was left continuing Scott's line of dishonesty after he escaped.

Scott is seemingly not excited about the prospect of designing jewelry or working on difficult projects. We were excited to meet with him because he seemed capable, but he seems to have no love of the art of jewelry or hunger for a challenge (at least the original jeweler had both of those qualities). This was a cold, calculated business decision followed up with a politician-like refusal to be honest. Maybe you say "well, he's got a business to run", but I want to go to a jeweler who loves his craft and is excited about an artistic challenge, and that's not what I see from Scott. Maybe he does a great job at some things (all of these happy reviews confuse me), but if you have an uncommon or difficult situation, watch out.

Scott, if you're reading this, all you had to do was be honest with us about your motivations/thoughts, as I asked you to be, and we would not have been so offended. That was a strange and icky experience. I see that you respond to Google reviews, and particularly try to undermine or invalidate the experiences of dissatisfied customers. I cringe to think of how you might try to portray this as a "misunderstanding" as you have with others who have felt uncomfortable working with you... I was trying very hard to understand you when things weren't adding up, but you wouldn't let me.

Full disclosure: I'm "Maggie Anne's" fiancee. We both had a strong reaction and wanted to share our individual...

I recently had an antique platinum ring resized down over three sizes at Scott Reising Jewelers, and I couldn't be happier with the result. I still can't believe that my ring resizing saga has had a happy ending!

The friendly professionalism of everyone I interacted with made the whole experience a positive one, and the ring is in excellent shape, without any buckling or damage to the ornate front or the pattern on the back. A perfect fit without damage might sound like only what is to be expected, and indeed, if I had taken the ring there to begin with, I would not have realized that resizing this particular ring so much was particularly challenging.

However, at other jewelers I visited, the responses I got ranged from "We won't touch this" to "It may/will buckle" and "Would you consider wearing it on your middle finger?" (so as not to have to resize it down so far). It was suggested that I take the diamond out and use it in a completely different setting. I was informed that I would probably lose the pattern on the back of the ring and would have to sign a release should the ring be damaged. I could not get a clear estimate on the cost of even a one size down resizing without leaving the ring. Internet research confirmed that the material and the significance of the size reduction made this job challenging, and I began to think that I would not be able to wear the ring at all.

Scott examined the ring right at the counter, assured me that he could do the job, and gave me an eminently reasonable estimate. He also told me that the pattern would not be lost during the resizing process. I especially appreciate that he took the time to reassure me, as by this time I was worried that what he was saying was simply too good to be true.

I got the call saying the ring was ready sooner than I dared to expect, and I have already received many compliments on my lovely antique ring.

Misc. Notes: I especially recommend Scott to anyone else with an antique platinum ring that is way too big!

Parking for Scott Reising Jewelers is on the second floor of the parking garage behind...

I recently purchased a number of loose diamonds, for an engagement band, from Scott Reising Jewelers. I had heard of the business through a friend who had also bought a stone from them. After hearing how happy he was with his experience I decided that I would see what Scott had to offer. Scott was very helpful and accommodating to my needs and budget. I knew what the design was going to be, but was unsure what sizes of stones in what qualities, etc, we could afford. Scott happily pulled out a number of different sized stones and laid them out in the general shape of what the final design would be. I did not compare prices to local jewelers, but I felt that Scott was being more than fair with me; I had done some research through the internet beforehand and I feel that the prices Scott gave me were actually better than most online sources could offer. I was also looking for a black diamond in a certain size and Scott was able to acquire a few stones in the approximate sizes for me to choose from. Scott was able to answer all of the questions I had and was very much a pleasure to work with. Their store is well kept, inviting, and well stocked; their employees are very friendly and is a place I enjoy going to. The personal attention and interaction is what I was looking for, and was happy to also get very good prices on very nice product. Ive heard advertisements for other local jewelers promising to have the best prices in town; stores like those survive on promising huge savings, Scott Reising Jewelers thrives on the super customer service and personal recommendations. Guaranteed to be my local jeweler...