Acacia's Basement — Local services in City of Albany

I bought shoes but didn’t realize until I got home that the toes of the shoes was separating and pieces of the shoe was ripped up !! Asked for a refund and sent her video of what was purchased and all she can say was no refunds n that she apologizes… absolutely don’t shop here unless you wanna be ripped off !! I wouldn’t even donate these shoes to a shelter they need to be trashed !!!!! If I could give zero...

Was looking forward to going to shop called asked the hours she said 12 till 6 showed up at 12 waited 10 minutes called her she said she wouldn't be open for another hour said she had running around to do. Find it hard to believe open 6 hours a day she couldn't run when closed was also rude on the phone guess she doesn't need customers that bad...

Honestly this was one of the best shopping experiences in my life. Everything was AMAZINGLY priced, and the people were so nice, so kind, and so helpful. I found many beautiful treasures, and didn’t need to worry about too much spending at all. This store was truly wonderful!! I highly recommend...