Jenny’s Nail Salon — Local services in City of Albany

This was me and my friends first time coming to this nail salon, prior to coming we googled and this place had a lot of great reviews and we thought we should check it out. When we first walk in there’s one lady getting her nail done, my friend greets the owner (Jenny) and explains what she wants service wise. Jenny then tells her right away to have a seat and proceeds to give my friend her business card for my friend to send any design she wants her to do through instagram. Mind you I’m getting my nails done also but she completely ignored me. As we’re waiting Jenny would constantly look over at us and ask us if we’re okay knowing that we’re new customers. At some point while we were who I’m assuming is her older son comes out of the room in the back and asks who’s getting their nails done, me and my friend both say we are and he proceeds to take my friend first since she’s getting a fill in and I’m getting a full new set. Her son proceeds to let my friend sit in the chair and does not make any conversation with her at all, he only filed whatever acrylic she had on her nails and left. After he filed my friends nails the customer Jenny was first working on while we first got there finished and was getting ready to pay, I noticed that she payed through cash app and Jenny accepted her form of payment. All while this was happening Jenny was telling her customers daughter write another good google review for her nail salon which I thought was pretty weird. To sum up this party Jenny takes my friend and proceeds to start laying on the acrylic for her nails, while that was happening her son had came over and asked me if I was doing my nails knowing that I was he of course only filled them and walked away again. My friend has finished her nails and told her the price she got a simple white French tip with hearts on the ring finger that was $75. Jenny seen my design which was pink and white with hearts on the ring finger also, she does my nails and her and there makes small conversation. What she considers making small conversation is who we believe should win the presidential debate and then talks bad about her son saying that he’s fat and she’ll kill him and us if we messed up our nails in the process of her doing them or if we wrote a negative review which is what I’m doing right now. She also informed me and my friend that our nails are glow in the dark even though we didn’t want glow in the dark. She did my hearts and explained to my that she was gonna add a little Halloween design for me because it’s still October and I wanted some Halloween vibe nails. She then takes out stickers which threw me for a loop because I thought majority of her designs were hand-painted she places the sticker on my nails and puts them in the UV light and the stickers starts lifting, I then took it out of the dryer and told her that the sticker was lifting which it was and she literally did nothing about it and put clear top coat over the sticker thinking it’s gonna make it flatter (it didn’t) she did let me look at my nails until she finished and when she did i automatically noticed a ton of imperfections. The stickers weren’t flat, the paint job was horrible, the filing was even worse and her customer skills weren’t good either. When it was time to pay I told her that I didn’t have any cash since on google it had stated that she accepted credit and debit cards, she then points me to a atm machine that she has in her salon and tells me and my friend to take out the money even though the previous customer she had payed through cash app. I ended up taking out $100 dollars and tip was included and my friend payed 80 when her total was $75 and her tip was also included. Overall she doesn’t have good customer service skills, which shows considering she told a kid that came in with his mom that she hated his mother. Me and my friend agreed that we weren’t gonna come back here again! I don’t recommend coming here unless you want to get treated...

So the lady that owns this place used to work at Melissa's nails. I used to go to Melissa's Nails all the time but now my regular Tech that I saw is not there anymore. I've always had a pretty good time at Melissa's Nails. At work one day of coworker of mine told me to go here and her nails looked pretty good. So I went and found out it was the lady that you still work at melissa's, I was hesitant and scared of what my nails were going to look like. Being I had my daughter with me and she was excited to get her nails done, I got us both done anyway. My daughter's nails came out okay. Mine were horrific. I didn't even take a picture of my nails that's how bad they looked. I had her cut my shape from my natural coughing shape of my nails, to a claw now. When she started to reshape an acrylic my nails they were crooked, very thick. Not even. That was before the painting and everything as well. When she put the acrylic on my nails she wrapped them under my nails which I still have to this day because I'm afraid for anybody to try to file it out and absolutely ruin my real nail, as someone else has done that to me before. I'll try to see if I can find a picture somewhere but I doubt I took one. I got them redone not too long after that... I would absolutely not recommend this salon. Even though the owner is very sweet, very nice. Her skills are...

I asked Jenny for a Nexgen nail dip manicure and she gave me acrylic nails. She asked me if I wanted glow in the dark nails and I said absolutely not. Fast forward a few days to me giving a presentation at work and my nails were glowing in the dark. It was horrifying and looked completely unprofessional. Her prices are also high and she is the only one working so my fake dip manicure took forever and made me look ridiculous at work. I am a conservative professional but the other women getting manicures that would never be my taste seemed to like her. She refers to everyone as “baby,” which is offensive to me as a professional. However, if you don’t mind waiting and are ok with the only option of toxic acrylic (even though she told me I was getting a Nexgen dip manicure) and like very ostentatious nails, you may like her services. She also has an ATM machine in her non upscale salon as she only takes cash, which we all know why. Her poor very young son was there extremely late at night and made to stay in the back, unsupervised which made me nervous as he’s around toxic chemicals. I was in town visiting a family member in the hospital who was dying so chose this place as it was close and she took me right in. Make sure to specify multiple times if you don’t want your nails to glow in the dark! Unbelievable. Probably a perfect place...