Donāt forget your sneakers or any belongings!
After receiving a blanket/fake response from the assistant manager, my sneakers that were set aside with my name and phone number on them were miraculously donated TWICE! First time I received a call back saying that they had been found and were set aside (this staff member made it seem like she was doing a favor for me) and when I returned to the gym again, I was told that they were donated. (Probably donated to staff member) I was told that since I wasnāt back the next day to retrieve them, they were donatedā¦. Although my name and phone number were on them??? Not only am I upset that my brand new sneakers are gone, the response from their assistant manager and other staff members was pathetic. One staff member said āoh yeah this happens all the timeā.
I get donating left over items, but my nice sneakers which had my name and phone number on them? I get I didnāt return the next day to retrieve them, but I couldāve been warned this? Or given a call??? Makes NO sense.
This being said, Iām sure the staff is having a field day with your lost and found belongings⦠so donāt forget them!
This complaint doesnāt even include me witnessing a staff member calling a member a ādickā the previous time I was here⦠It is very unlike me to complain but I will NEVER come back to this place solely because of its staff...
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