Schneider's Jewelers Inc — Local services in City of Kingston

Excellent store and service. Best jewelry store in Kingston. Always happy with my purchases and repairs. They repaired, sized and cleaned a very old victorian antique diamond engagement ring beautifully. Fair price. Better price and service than mall type stores....made that mistake only once. Schneiders has been good to my whole family for probably at least 80 years or more. We're old locals. Grandparents shopped here for special gifts many years before taking me there as a child several decades ago. I remember them buying my Mother a custom ring with mine and my sisters birthstones. I still have jewelry I got for things like first communion, birthdays, etc. Store can order things not in stock. I ordered an initial necklace for my teenage niece and she loved it....now at least 4th generation wearing their jewelry, probably more. My mother had them remake an antique ring from my Great Grandmother and they made a new setting for the stone turning it into a pendant. It's beautiful. They recreated the antique style with white gold...very fair price. I've taken a good watch their to fit it to my wrist and change the battery. Love my pearl earrings I bought there about twenty years ago and they have stood the test of time. Customer for life....

During their closing retirement sale, I experienced a below poorly experience by a woman employee with short hair and brown glasses. I was making a purchase of a gold diamond estate ring, waited there without any acknowledgment until I finally asked the woman if she can show me something in the case. I made my mind up within a few minutes upon making the purchase. She didn’t take me seriously; I'm not sure if it’s because I’m a young woman, and she passed judgement, but I noticed her speaking and accommodating to other customers in the store. She had poor manners and acted like she didn’t want to be bothered by me with responses like “mhmm” and no eye contact. She is the example of treating people not only unprofessionally, but unequally. When she brought me back my receipt and credit card, I was looking at other items and she states, “Yoohoo” to capture my attention. I left there upset. My experience is unfortunate and I will never understand how people can be so rude especially after they just...

My experience there was awful, I had a thick sterling silver necklace and I need a o ring for my cross charm to have it fit my chain they both are real, cost over $14000 for both but just because I didnt purchase it there and I didnt look rich I was in my work clothes I am a painter and pool builder, so I got dirty looks and was denied service so I went cross st to a guy that had a small jewelry shop n he fixed it for me they was gonna charge me 40 plus n he did it for like 10 n I gave him 20, but sorry I ain't a millionaire that walked in ya place and I do dirty work...