AutoZone Auto Parts — Local services in City of Lockport

Lockport Auto Zone needs to teach they're employees on having better attitudes toward they're customers. I went today around 3:30pm and there was employees all over and I waited in line 3-5 minutes. No other customers were there when I 1st arrived. There was by the time someone called me up. The guy acted like I was wasting his time on asking for parts that he immediately said they don't have or he couldn't make an effort on offering anything else. I might be a girl and not know as much when it comes to a vehicle but isn't that what they're there for is to help me?? Apparently not today. I left mad and went across street to Advance Auto and they took care of me and took the effort on finding the parts I needed which took 15 minutes! THANK YOU ADVANCE AUTO FOR TAKING THE TIME TO...

I went in today to get some brake fluid, I got great advice from the older gentleman at the counter. Then I had a problem where I dropped my cap into the car and I couldn’t get it out. Employee Timothy immediately rose to the task and helped me out. We had to maneuver a few things but ultimately we were able to get the cap out and cover the line up. It was sweltering hot in the sun and he was polite and helpful the whole time! He really went above and beyond for me and I appreciate it. I’ve never had a poor experience at...

The establishment itself is usually pretty clean. The employees are usually, to always, very friendly and pretty helpful. I would say 90-95% of the time they know what they're talking about. In my opinion, there is a worker named Ken(almost positive) who has definitely stood out to me as very knowledgeable and very friendly! He was able to answer all of my questions and help me make sure I got everything I needed during my visit to the store last week. I'd say ask for him if possible. Keep it...