Niagara Climbing Center — Local services in City of North Tonawanda

I planned my son's 7th birthday party here. I called and set it up the first part of Nov and his party was the 1st weekend in Dec. I advised that all the party rooms are upstairs. I let them know that his grandmother that is attending the party cant do stairs and is there anything they can do. I was told he would speak to his supervisor and call me back. I waited 3 days with no response. I finally called them back and after being put on hold several times that yes they could accomidate me if I changed the party from sat to sun and from 1-3 to 1230 to 230. Ok fine I reschedule everything and move forward. I call the week of the party to co firm and they again told all was good. I arrive 1/2 hour before the party time on Sunday only for the guy to tell me he has absolutly no idea about it. Ut was in the computer , but they dont have rooms donwstaris to do a party. He went and got the manager and she was helpful and trying to make sure it was handled by telling me we could do it upstairs cause there is an ELEVATOR!!! Why was this not to gold to me in the beginning. The staff at that point was helpful and making sure the party went well, but then processed to insult me by giving me a buy one get one coupon that expied in 2 days after the party. I paid the entire bill that was owed, as I didnt want them to think I wanted anything for free but damn you can atleast offer. I got nothing. I would not recommend this place just based on poor...

Summary: For when you really want to boulder, it's the only option and a decent spot. Don't expect too much in the forms of textured walls and dihedrals coloring the walls with fun problems.

The Good: Friendly staff, well priced, and they make the most of what they have for space and materials. The bouldering problems were laid out well and it wasn't too crowded when I visited over thanksgiving break.

The Bad: I wouldn't call this a climbing gym unless you're 5 years old. The walls are about 20 feet tall. They have a nice lead overhang area but if you're used to large walls this will feel more like a high ball bouldering problem. If you've gone to other climbing gyms with walls made by the like of Walltopia or similar, this place will feel more like your friend's homemade wall with plywood and taped holds.

I'm not sure how people can give this place 5 stars, but considering there are apparently no other "climbing" or bouldering gyms in the area, it may just be due to...

Love the Niagara Climbing Center. My daughter thoroughly enjoys her Thursday evening kids club, and my boys and I like hitting the walls occasionally, too. We've had birthday parties there, which were always excellent and also done both easy scout nights and the merit badge program. Staff is always friendly and accommodating and more than willing to offer advice on routes and techniques. If there's any downside, I feel like it's gotten quite costly. My boys and I previously used a family membership and thought of starting again but it's just beyond my budget, and our occasional climbs are twenty five bucks a person plus another few bucks if anyone needs to rent shoes. I know my boys and their gfs would go more often, too, but it's a lot of money to drop like a hundred and fifty bucks to get the family in for an I think it used to be more like fifteen, and that's...