I called and talked to someone in sales, who really built up my confidence in these guys capabilities.So i gathered all the information he told me i would need. but when i talked to the lady in the service department, she not only told me they would not fix my fridge because i did not buy it there, but barley inquired about my fridge and dismissed me and tried to mislead me into thinking it was a super complicated repair without listening to me at all. Didn't even ask for the model and serial like the first guy...
Read moreI had a problem getting authorized service in Lake Placid, NY for my Samsung refrigerator which has had a ongoing freezing problem. Wilson Appliance's, Plattsburgh NY who sold us other appliances, came to the rescue and sent a technician to our home to relieve the problem. They were kind enough to waive the charge for the service though they don't ordinarily do Samsung refrigerator repairs. Very pleased with their...
Read moreWe were in a pinch to get a new refrigerator and didn't want to go to the big box stores.So happy we found Wilson's, we did everything over the phone and they delivered a new refrigerator the next day. Keegan and Tim did an excellent job delivering and setting up the refrigerator. Thank you so much Wilson's we appreciate your help and professionalism. So glad...
Read more