College Town Rochester — Local services in City of Rochester

I tried all weekend to switch my phone service from Spectrum to T-Mobile via the phone to avoid going out during a pandemic. After spending over 7 hours with various tech support numbers and being told it was the other guy's problem, I was told that I needed to go into their stores to solve the problem. I visited T-Mobile first. They couldn't solve my problem and said to go to Verizon. They weren't any help either. They said to go to T-Mobile and threat to call customer service to force them to help me, because they were just being lazy. T-Mobile told me I should have come to the store first because their own phone tech support can't do a good job and they created my problem. I pointed out that the other customers in their store weren't wearing their masks over their noses and I didn't feel safe in their store. After 3 wasted hours, I went back home frustrated. I Googled the problem and fixed it myself! I won't be going back to either of those stores in College Town. They were unknowledgeable and...

Costly place created to make money or entice the college crowd to spend money which doesn't seem to have panned out since so many places such as a costly food chain that no one in thatvatea could really afford ur college students, residents or hospital staff. Even one of the fantastic can well patronized eateries closed. In my opinion the University of Rochester Strong Memorial Hospital should have bought the property, note they provided a hefty amount of money to help build College Town, and built their Laboratory services on that property instead of moving them to sections of Rochester that are inconvenient to their employees. You see they have had plans in place to move the Laboratory services to a location on Bailey Rd but as usual there...

This DollaTree Staff has got to be the MOST UNPROFESSIONAL store around! Each time I visit, there's usually ONLY 1 cashier waiting on a long LINE of Customers that extends all the way to back near CLEANING products. Yet, you CAN clearly HEAR CHIT CHATTING in the office up front where Managers usually are. They also can "see" line of Customers but simply refuse to come out to assist! This has happened TWICE. So while there recently, I decided to look up Store's telephone number, CALL & suggest they please send someone out to assist! After a few mins. Someone FINALLY emerged. No wonder they have such a LARGE turnover of staff, you may save money but definitely NOT time. PLAN to be there AWHILE and FORGET about "running in and out" NO matter...