Hedonist Artisan Chocolates — Local services in City of Rochester

The hot chocolate was awful!! We were excited to try this place after a cold walk because someone had recommended it. We ordered the bittersweet hot chocolate, but at first sip, it literally tasted like diluted bitter chocolate water.

To be fair, the barista did give us spoons to stir, which we appreciated, but we weren’t expecting to open the lid and find what looked like a blob of cocoa (probably dry mix) with water just poured over it. We removed the covers and stirred as much as we could, which was inconvenient while walking, but even then, it still tasted like diluted bittersweet water.

The cocoa itself seemed to be of good quality, but unfortunately, the preparation was completely off. There’s no way you can pour a full cup of water over cocoa mix and not expect tiny clumps to form over the surface, which you can clearly see in the photo I have attached. On top of that, the hot chocolate was thin and runny rather than thick and rich, as a good cup should be—likely because they didn’t prepare it on a stove or use any starch or cream.

Save your money and go...

Update: 17 May 2025

Why are the staff so rude? Kaniya needs to be retrained. She was dismissive and condescending. I asked for a bag of Orange Peel Chocolate (which I had purchased previously) and Kaniya said we have never ever sold that here.

However from the back of the shop someone shouted there may be some in the back! Kaniya completely dismissed that comment and didn’t even bother checking. This is definitely the last time I will be giving this place my business. The staff weren’t great last time either but I thought I’d give them benefit of doubt.

Not a bad place. We bought the Chocolate Covered Orange Peels which were exceptional. The best I’ve ever had. The Raspberry Espresso Bark and the Dipped Figs were delicious. Very good quality chocolate and definitely made with love. It’s a shame they don’t have samples at hand. We were given a measly quarter of a chocolate orange peel to try between two of us after prompting them! Come on guys you...

I love this place but oh man today was a different story. I got my sister a small baklava ice cream since it was her first time coming here after I raved so hard about it… she ended up finding a huge piece of plastic that came off of the ice cream bins. We told the workers and assuming I told the owner, all they did was apologize and checked the other ice creams. I’m disappointed because we expected at least a small refund or something. I can’t imagine if it was a child that got that piece of plastic and could’ve choked on it. I will always support local businesses around here but it almost seemed like they...