Cook's Manufacturing Jewelers — Local services in City of Watertown

Had 3 rings sized at this place in 2018. Here it is 2020 and the material used in the we size the rings started to come apart. We I went in to have them fix the issue I was told they would not fix it because they do not guarantee anything that is 2 years old but offered to fix it for a price. The same price I paid 2 years ago. I would not recommend and do not recommend this place. Not master craftsmen and to considered the fact they sent the work out to another company...

We have always had great experiences here, from selling jewelry to having it sized to appraisals to custom jewelry. They are honest and fair, and provide great customer service. They are candid when something is not in their area of expertise, rather than giving incorrect information. They have been in business here in Watertown, NY for decades and have maintained their great reputation, which just goes to show what kind of...

I brought my heirloom engagement ring to Cook's to discuss getting a custom wedding band made for it. Within a few minutes he had sketched something that was exactly what I had pictured, and was very open about his excitement to work on my ring. He is willing to work around my schedule and I was very impressed that he did not charge a consultation fee. I would not trust my ring with any other jeweler in the northern...