Rent-A-Center — Local services in City of Watervliet

After losing EVERYTHING we owned in a local storage facility, I was under pressure to grab in-stock items quickly for my family. Cash purchased about $2000 of furniture and rented about $4000 while waiting on Insurance to pay. I didn’t read any reviews but this was the only location after six calls that could help in a pinch. What a nightmare dealing with Becca (manager) is. It’s possible that she has mental health issues; she lied several times, twisted my words, and became very defensive after the Staff took my own tools by accident. Simple mistake that was never rectified. They called me only when I was literally unavailable. And once I returned their call, they would put me on hold until they came back to the phone to say they’re closing. If anyone had trained the managers to deal respectfully and honestly with customers that SUCCESSFULLY pay off ALL past rentals/purchases, I wouldn’t have told them to come and pick everything up! I don’t need the drama or foolishness and certainly not from a business where I’m spending my hard earned money. Not worth it. Becca needs to be removed from that position....

I should have read these reviews before using this location. I can't agree enough that the manager Becca is very disrespectful. She tried to charge me for a payment before the due date was even up, and then threatened to make my payment more if I didn't pay the full amount she was demanding that day. I told her several times I would be back on the due date to make that payment. She made one lie up after another, I've placed a call to the corporate office and am waiting for a call from the district manager. I've completed 2 contracts with them and I am 10 payments from finishing my last contract. I will never ever ever do business...

Corey was my sales person from this store at 911 central Ave.Albany, New York. I told Corey what I want it in my home so get me everything that I requested at the color the price the size everything was hit right on the head with a hammer lol I highly recommend this Store and Corey for completing all your design needs for your new home or your old home Keep up the...