Troy Savings Bank Music Hall — Attraction in Troy

5 Star Venue 5 Star Service -2 Stars for Lack of Comfort

This was our first visit to the Music Hall. I was having difficulty buying seats online for our event so I ended up calling the ticket office. Whoever helped me was great. She was patient and helpful. Explaining that this was our first visit there, I wanted to ensure we had the best possible seats to enjoy the show as well as have a great overall experience.

Based on our conversation I chose lower balcony, front row seats. I recall the agent asking if we had any issues with stairs which was good as there are quite a few stairs to get to the balcony.

While we found the view to be great, the seats are horrible. They are extremely skinny and uncomfortable. I saw on the floor that they even use bistro chairs at the ends of some aisles. From the looks of things, the only comfortable seats would be the boxes along the walls as they looked to have chairs that you could move.

The front-row balcony is not well suited for anyone over 6' tall as there is not enough leg room to sit with your legs in front of you. By the time the concert ended, my legs were cramping, my butt was sore, and my lower back in knots from trying to sit a bit sideways.

Anyone who is slightly overweight will find the seating most uncomfortable.

Aside from that, the theater is quite beautiful and the acoustics seemed to work well for our event. The staff is friendly and helpful. Exiting the theater went smoothly and quickly.

We will definitely return but will try for box seats to see if they are more...

Beautiful theater with balcony seating. The acoustics were fantastic. You could hear all the voices and instruments. Everything was well balanced. They do have a cash bar with beer, wine and soft drinks and a few snacks. The one negative is the hall got VERY warm. They really should crank up the A/C before getting a large crowd. They do have an elevator for the handicapped but be prepared to climb 3 flights of stairs to get to your seats. Parking isn't easy. We lucked out and got a spot 2 blocks away so come early to find a spot in walking distance.

Sara Evans was headlining. What I can say positively is that after her first few numbers where her performance was a bit pitchy and seemed to 'wander', she kicked into high gear and her voice was mostly incredible. But Sarah, if your reading this, please get someone to make you over! She essentially said she was watching a series on Netflix and almost didn't want to perform. To be honest it looked like she rolled out of bed and threw on a pair of jeans and a long 'smock'. She just didn't look like a star at all. I'm sure that sounds shallow, but it's true as I wasn't the only one to make such a comment. There was a beautiful young woman named Tanner Adell who was the opening act who was very good and looked like a star (hint, hint, Sara). Sara's daughter Olivia sings backup and also performed Tennessee Whiskey solo. She was another lovely sight with a really nice voice. Everyone sang great, Sara just needs to put a little effort into her appearance - I still...

If you have not experienced a concert here, it's a different concert experience. There's a reason this place is renowned as being one of the best acoustic venues. Hearing the Albany Symphony do a concert in albany (which has decent acoustics), and then hearing them repeat a similar performance here at the Troy music hall, is kinda like first hearing a recording in standard and then hearing it in high definition; the treble is crisper, the bass has more resonance, the sound is just fuller, clearer, richer. I prefer the upper balcony, which is like enjoying six flights of stairs, yet worth the climb; the acoustics are as good as anywhere in the theater and the view of entire stage is unparalleled and not far from the stage. Decent views are available from almost anywhere else though; and I would sit anywhere in this theater as opposed to a prime seat at Lincoln Center or Carnegie Hall, the sound is just better here, wherever you sit. The hard seats are a function of acoustics, you can bring or obtain a cushion, but if you're enjoying the performance you're unlikely to find yourself sitting on the back of your seat...