Subway — Restaurant in City of Watervliet

This a clip-joint Subway and here is why... About a month ago I asked for a regular turkey sub and was charged extra for meat that I did not order or receive. I said nothing, but just yeasterday went to same Subway and was told by Manager/owner to use my card with the chip scan. Well I was automatcally charged .86 cents tip. She then hurriedly stuffed my receipt in my bag before the sandwich, and I pulled it out and told her I did not select or authorize the charge for a tip. She said "we have nothing to do with it," but I said "somehow the scanning of my card is automatically adding on a tip and this has never happened before." I usually insert my card, but she suggested that I use the chip scanner and that is how a tip was added. I will not be back EVER to this Subway again!!

PS Lately ALL Subway Breads are bit hard. Must be low turnover. Subs are just ok, but for a quick...

Listen, I go into this particular spot all the time. They all greet you and ask how they can help-but that’s about it. BUT TODAY……HONEY-JULIANA DID HER THANG!!! My daughter and I were so super impressed, pleased and blessed with Juliana! She was so sweet, polite, extremely helpful and little did she know she calmed my anxiety tremendously! This was the best experience my daughter and I ever had at ANY SUBWAY! And the amazing part is-Juliana wasn’t scripted, coached or anything-you can tell that this is exactly who she is EVEN OUTSIDE OF WORK! So genuine. Thank you Juliana for all you do for customers known and unknown. Continued blessings for you...

Placed a order her in my app just to get there to pick up and find out they do not honor coupons so even though I purchase the FLBOGO buy one get one it was a wasted trip and money because I was expecting to use the promo as I have done at other locations. The worker were apologizing but my argument was how did the app allow me to place the order. Then you get your sub just to find out they fixed it how they wanted. On top of that you got beggars soliciting at the door. Definitely won't return to this location on mobile order or walk in. Smh ..do...