So I go in and do a small shopping because my dad is in from Florida on vacation and he has this card that he can use anywhere that accepts it. The company says this location accepts the program. So we go and shop and also I had my wic card and I have those items. We get to the register and a man rings me up and I put my wic stuff through then when it’s my dads turn he says oh that has to be rang up at the customer service desk. Then he tells this woman the situation and she looks at us immediately and says they don’t accept it. Has an attitude about it and has no compassion about the situation or tries to call to verify just nothing. So anyways I go ok so we will leave the items but I need my wic items. So she tells the man to wait for her to do it (mind u it’s a line and he could’ve rang it up himself). So 15 minutes later I’m frustrated and I ask if he can do it because she’s just ignoring me. Then she says ok but just the wic items like I’m a steal the other items!!! She was very rude and needs to learn how to treat customers. Just because I have wic don’t mean I’m beneath her because I have a job as well. We are no different and she needs to understand she is lucky she has that job and nothing is...
Read moreThe quality of the large variety of products , is only out weighed by the Staff at Foodtown on Palisaide Avenue in Yonkers. I have been shopping here for 5 years and prior to that I shopped at the Lake Avenue location. I’ve come to know most ,if not all, of the employees. Some by name ,others by a nickname. The people that work both inside and outside the facility are the nicest people I’ve come to know. They are always pleasant,polite, personable and demonstrate “ team” work. I actually have fun when I’m there. Although age and other characteristics vary ,they all have one thing in common, a cheerful disposition . Always a “ hello” a smile ,a wave or a gesture is to be expected. The staff should be commended for the work they do ,the store itself is well managed and staffed. But the outside of the store ,especially in the back ,is kept immaculate. I appreciate all they do, Every day. I refer to them as my friends and want them to know they are really great. I know the owner ( or owners) of Foodtown would like to know how much the staff does for the store and the neighborhood. And they are a wonderful group of people. So, I thank them and want them to know how much they are...
Read moreThis location has a terrible parking lot. (Only about 6-8 actual parking spaces) and its extremely cramped. Inside is somewhat dirty and a poor product selection. The sign out front has their hours of operation on it, but they close whenever the feel like it. They have an employee there that acts as a security guard, he will only be pleasant to you if you are Spanish. He will only follow around non-Spanish people and if you say hello to him he will actually get offended. I recommend the newer Foodtown in Hastings, cleaner, better stocked, and friendly...
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