The Grove Home — Local services in Claremont

The outside was adorable and inviting - the staff, however, couldn’t be less inviting. My friend and I entered the store. We saw a sign that asked us to place our drinks down on a shelf. That was fine and totally understandable. As we walked around, an employee asked us to put our bags behind the register. He was nice enough and we figured this was store policy. However, as we continued shopping we noticed more and more people come in still wearing their bags. They were never asked to put their bags away. These people were all Caucasian, and my friend is not. We were disgusted by the realization that she had been racially profiled. It became GLARINGLY obvious when we were FOLLOWED and stared at. We left the store. When we passed by later we noticed every customer inside had a tote bag and carried them around with no issues from employees. No one should be profiled or discriminated. No one should be treated differently. Really wanted to love and support this store but I cannot support a store that makes others uncomfortable and assumes the worst based on their skin color. Do so...

So me and my girlfriend came in the night before Mother’s Day looking for some keychains and a mothers day gift and normally all of the younger staff are all super nice and helpful in the whole transaction process and finding anything you need but that night was AWFUL there were two new staff members there who we never seen before (mind you we’ve been there about 20 times before all different times of the day) wayyyy older and a little scary or creepy looking following us and “trying” to act inconspicuous the whole time looking over our shoulder acting like we were trying to steal something constantly squeezing their way between me and my girlfriend and would get in the way of products we were attempting to buy they were very rude to us not stopping to see if we had any questions or concerns just staring at us and making us feel very uncomfortable to the point we just paid for the few things we had thanked the cashier and left WE WILL NEVER BE RETURNING thanks to this rude and creepy man and women following...

I really wanted to visit the store because I saw that they sold jellycats. The store itself was cute however the employees are quite passive aggressive and a little rude. There was a situation which felt a little racist as there were 3 white girls in the back part of the store looking at items they had but when I walked into that part, an employee came up to me right away and told me that I wasn’t allowed in that area because “it wasn’t apart of the store” and then closed it off with a stanchion. So where was this energy towards the white girls that were standing there for minutes but the second I (an asian) walked there, I was told off? Definitely come here if you feel like being discriminated against and by seeing other reviews, it’s not...