Webb's Furniture Co — Local services in Clarksville

Having recently moved here to TN from Chicago, I was in need of some new furniture. I stopped at several furniture stores in my area, including Rooms To Go and others. Most of them had what I consider the high pressure sales person. I don't care for this approach whatsoever. Being nearby I stopped at Webb"s. I walked in and after a few minutes I was approached by John (one of the owners). I explained to John what I was looking for. He directed me around his store having 2 levels of furniture inside. Together we looked at several pieces that matched or came close to what I was looking for. After leading me around John said take a look around. See if you find what you are looking for, or simply get me to answer any questions you may have. Eventually I returned to the upper level and found what I was looking for. I was wanting the set but was thinking of a different color. John looked up in his catalog to find the furniture did not come in the color I thought... I wanted. Either way, John offered and gave me a discount since we couldn't get a different color. I thought this was more than reasonable. Having settled on that set (couch, love seat). I then was introduced to (Ken co-owner) who helped me get financing with one year free financing. While waiting for approval, I sat around and talked with 2 very nice low pressure guys. For me.... This was exceptional. They took time to find what I was looking for and get me the financing to get the job done. I went there late afternoon on a Saturday (5/11/19). So I arranged to have it delivered on the following Monday. It was delivered on time as agreed, and professionally put together and set up in my living room! I think this is an awesome place to look for furniture and buy. I felt like I was treated in a professional yet friendly manner. No pushing, no pressure just friendly, professional service. If I hear of anyone looking for furniture, I'll be recommending your store. Thanks, Webb Furniture, for making my shopping experience a very pleasant experience. I would like to believe that I'm going to be needing some other things down the road. I know exactly where I am going to start next time..... Webb's Furniture!!! Thanks John,...

Friendly staff, but couch was broken upon pick up by employee. As he was removing to view damage another leg broke. I was not comfortable with option of repair that will make couch more sturdy than it currently is. I was told upon initial view that it is real oak wood and that the company that made it was a trusted and solid maker of furniture. The sound when this broke sounded like paper tearing(clearly not oak). I was notified that 1 option was to go with a piece that I prior notified by the employee that it was basically as good as American freight and this was one of the companies that agent bashed in reference to quality. I couldn't believe this. Seems the custom made furniture is sturdy, but I now feel that maybe it's more of a snake oil salesman. It's not good to break the furniture on pick up and state how your gonna repair and basically sell to someone else. Speaks to a business integrity if the next person is not notified of the damage already...

Webb Furniture was the best sales experience I've had when buying furniture. There was no pressure to buy, and they were upfront with the prices and furniture details (fake versus real leather, etc.). The showroom isn't fancy, but I'm assuming the cheaper overhead helps keep their prices reasonable and fair. Their delivery fee was considerably less than their competitors and included them carrying the couch and chair up a flight of stairs and setting up in my bonus room. THIS IS A ONE TIME CHARGE. One of the pieces took a week to come in, but they did not charge me another delivery fee. And for $25, they took away my old furniture to the dump for me. I have had the furniture for a couple of months now, and the quality stands up to 2 kids and 3 animals. Due to the quality of their customer service and product, as well as very reasonable prices, I plan to make all future furniture purchases from Webb Furniture. Just wish I had found...